Test Connection Error

mostafa

Hi,

I am using stor2rrd v7.0. I defined a VNXE storage through UI. When I am testing the connection from the UI, it responds: uemcli failed. However, when I use config_check.sh command, it is all OK. The storage is monitored correctly. What is the problem? 

Pavel

Hi,

1. what is exact error?

2. is that supported model? https://www.stor2rrd.com/EMC-VNXe-support.php

mostafa

Yes, it is VNXe 1600 and it is working fine. The only problem is the test connection error from the UI. The error is as follow:

uemcli command failed:

Operation failed. Error code: 0x1000002
The system encountered an unexpected error. Record the error code and go to the EMC Online Support

As I mentioned, when I use config_check.sh command, there is no error. It seems when the uemcli command is called from the shell script, it is OK, but when it is called from perl, there is an error.

Lukas

Hello,

Try this fix:

https://download.stor2rrd.com/patch/2.81-10-15-gad84/DeviceConnTest.pm.gz

Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)

-rwxr-xr-x 1 stor2rrd stor2rrd 204013 Jul 14 08:45 DeviceConnTest.pm

If your web browser gunzips it automatically then just rename it: mv DeviceConnTest.pm.gz DeviceConnTest.pm

Assure that file size is the same as on above example

Note: for this storage must apply:

Apache web server user must be same as STOR2RRD owner

else

connection test cannot be done from the UI


thank you