Test Connection Error

Hi,
I am using stor2rrd v7.0. I defined a VNXE storage through UI. When I am testing the connection from the UI, it responds: uemcli failed. However, when I use config_check.sh command, it is all OK. The storage is monitored correctly. What is the problem? 

Comments

  • Hi,

    1. what is exact error?

  • Yes, it is VNXe 1600 and it is working fine. The only problem is the test connection error from the UI. The error is as follow:
    uemcli command failed:
    Operation failed. Error code: 0x1000002
    The system encountered an unexpected error. Record the error code and go to the EMC Online Support
    As I mentioned, when I use config_check.sh command, there is no error. It seems when the uemcli command is called from the shell script, it is OK, but when it is called from perl, there is an error.


  • Hello,

    Try this fix:

    https://download.stor2rrd.com/patch/2.81-10-15-gad84/DeviceConnTest.pm.gz

    Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)

    -rwxr-xr-x 1 stor2rrd stor2rrd 204013 Jul 14 08:45 DeviceConnTest.pm

    If your web browser gunzips it automatically then just rename it: mv DeviceConnTest.pm.gz DeviceConnTest.pm

    Assure that file size is the same as on above example

    Note: for this storage must apply:

    Apache web server user must be same as STOR2RRD owner

    else

    connection test cannot be done from the UI


    thank you
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