Issues after upgrade to version 2.81

rretamero

We have some issues after upgraded to 2.81
Follow lines it's just an example of errors:

ERROR Wed Sep  2 12:01:13 2020 naperf.pl: Error: show failed: Statistics collection for sample "9365_1599058502", was not completed successfully. Reason: "Request for 6212 instances of object client exceeds the limit of 5000. Use one or more of the following parameters to limit the number of instances: "-instance", "-node", "-vserver", "-filter"." Please delete this sample.

Wed Sep  2 12:01:14 2020: Cannot save data, System ID for Nas does not exists! /home/lpar2rrd/stor2rrd/bin/LoadConf.pm:7100 :

 

Wed Sep  2 11:51:03 2020: Nas: LUN cfg file has not been found : /home/lpar2rrd/stor2rrd/data/Nas/LUN/luns.cfg /home/lpar2rrd/stor2rrd/bin/storage.pl:17557

  

Wed Sep  2 11:10:53 2020: XtremIO : load_host failed: ERROR: /home/lpar2rrd/stor2rrd/data/XtremIO/VOLUME/480350b7a2a7485eb02ecf3efa53d830.rrd: illegal attempt to update using time 1599051900 when last update time is 1599051900 (minimum one second step) at /home/lpar2rrd/stor2rrd/bin/LoadDataModule.pm line 6508.

Use of uninitialized value $RRDp::error_mode in string eq at /usr/lib64/perl5/vendor_perl/RRDp.pm line 168.

The issue occur on Netapp – 8200 FAS and Dell Emc XtremIO.
The connection between xorux server ans storages systems is ok.

We have worked with the tool since 2018, and never get issues.

 

Could you help us, please?

Pavel

Hi,

NetApp hot fix:

        https://www.stor2rrd.com/download-static/naperf.pl.gz

        -rwxrwxr-x 1 stor2rrd stor2rrd 109605 Jul 13 12:15 bin/naperf.pl

        Gunzip it and copy to /home/stor2rrd/stor2rrd/bin/naperf.pl (755, stor2rrd owner)

        If your web browser gunzips it automatically then just rename it: mv naperf.pl.gz naperf.pl

        Assure that file size is the same as on above example

You can ignore that XtremIO warning/error, it should work

rretamero

Thank you for your answer.
I will run this hot fix, and write about the result soon.

rretamero

File size is not the same 

-rwxrwxr-x 1 stor2rrd stor2rrd 99559 Sep  4 08:40 ../bin/naperf.pl

And still not collecting 

So now the errors occur in more one storage Netapp A700

ERROR Fri Sep  4 09:00:06 2020 naperf.pl: Error: show failed: Processing sample: "9365_1599220502". Please wait.

Fri Sep  4 09:00:07 2020: Cannot save data, System ID for NetAppA700 does not exists! /home/lpar2rrd/stor2rrd/bin/LoadConf.pm:7100 :

ERROR Fri Sep  4 09:05:05 2020 naperf.pl: Error: show failed: Processing sample: "9365_1599220802". Please wait.

Fri Sep  4 09:05:05 2020: Cannot save data, System ID for Nas does not exists! /home/lpar2rrd/stor2rrd/bin/LoadConf.pm:7100 :

JohnHerbert

Hello I am having the same issue with a NetApp fas9000 any idea what the solution is?

Pavel

Hi,

do you see data in graphs? Are there some gaps?

rretamero

I Don't see any data in graphs on NetApp fas8200.
Still got this issue, even tried upload this new file (on comments above), but isn't work.

Pavel

Hi,

send us logs and a screesnhot

Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

tar cvhf logs.tar logs tmp/*txt

gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

rretamero

Hi,

Thank you. Logs attached on https://upload.stor2rrd.com

Pavel

Hi,

as per me NetAppA700 is working fine, send us a screenshot from the UI if does not.

email: support at stor2rrd dot com

rretamero

I'll try to upgrade to new version, as soon as possible, informe to you if works.