Problem with showing statistics in GUI from Power9 machines

Hi, 

for a long time I have problem with statistics from Power9 (I have no entry on GUI, but I have folders in data). 

lpar2rrd@monitor:~/lpar2rrd/data> ls -la 9009-22A\**
lrwxrwxrwx 1 lpar2rrd users 39 Mar 15 09:25 9009-22A*XXXXXX -> /home/lpar2rrd/lpar2rrd/data/BASTET-HMC
lrwxrwxrwx 1 lpar2rrd users 39 Mar 15 09:25 9009-22A*YYYYYY -> /home/lpar2rrd/lpar2rrd/data/TRITON-HMC

I upgrade to 7.10 and still the problem exists...

In error log I have:
Mon Mar 15 09:30:03 2021: Can't open /home/lpar2rrd/lpar2rrd/data/BASTET-HMC/hmc1.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:03 2021: Can't open /home/lpar2rrd/lpar2rrd/data/BASTET-HMC/hmc1.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:03 2021: Can't open /home/lpar2rrd/lpar2rrd/data/BASTET-HMC/hmc1.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:03 2021: Can't open /home/lpar2rrd/lpar2rrd/data/BASTET-HMC/hmc1.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:03 2021: Can't open /home/lpar2rrd/lpar2rrd/data/BASTET-HMC/hmc1.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:03 2021: Can't open /home/lpar2rrd/lpar2rrd/data/BASTET-HMC/hmc1.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:04 2021: Can't open /home/lpar2rrd/lpar2rrd/data/BASTET-HMC/hmc2.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:04 2021: Can't open /home/lpar2rrd/lpar2rrd/data/BASTET-HMC/hmc2.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:04 2021: Can't open /home/lpar2rrd/lpar2rrd/data/BASTET-HMC/hmc2.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:04 2021: Can't open /home/lpar2rrd/lpar2rrd/data/BASTET-HMC/hmc2.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:04 2021: Can't open /home/lpar2rrd/lpar2rrd/data/BASTET-HMC/hmc2.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:04 2021: Can't open /home/lpar2rrd/lpar2rrd/data/BASTET-HMC/hmc2.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:16 2021: Can't open /home/lpar2rrd/lpar2rrd/data/TRITON-HMC/hmc1.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:16 2021: Can't open /home/lpar2rrd/lpar2rrd/data/TRITON-HMC/hmc1.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:16 2021: Can't open /home/lpar2rrd/lpar2rrd/data/TRITON-HMC/hmc1.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:16 2021: Can't open /home/lpar2rrd/lpar2rrd/data/TRITON-HMC/hmc1.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:16 2021: Can't open /home/lpar2rrd/lpar2rrd/data/TRITON-HMC/hmc1.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:23 2021: Can't open /home/lpar2rrd/lpar2rrd/data/TRITON-HMC/hmc2.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:23 2021: Can't open /home/lpar2rrd/lpar2rrd/data/TRITON-HMC/hmc2.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:23 2021: Can't open /home/lpar2rrd/lpar2rrd/data/TRITON-HMC/hmc2.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:23 2021: Can't open /home/lpar2rrd/lpar2rrd/data/TRITON-HMC/hmc2.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory
Mon Mar 15 09:30:23 2021: Can't open /home/lpar2rrd/lpar2rrd/data/TRITON-HMC/hmc2.domain/cpu-pools-mapping.txt : No such file or directory/home/lpar2rrd/lpar2rrd/bin/lpar2rrd.pl:5255 : No such file or directory

I think everything is installed correctly:
lpar2rrd@monitor:~/lpar2rrd> $PERL bin/perl_modules_check.pl
lpar2rrd@monitor:~/lpar2rrd> perl /home/lpar2rrd/lpar2rrd/vmware-lib/apps/connect.pl --version
vSphere SDK for Perl version: 6.7.0
Script 'connect.pl' version: 1.0
lpar2rrd@monitor:~/lpar2rrd> $PERL -MLWP -e 'use LWP::Protocol::https; print "LWP Version: $LWP::VERSION\n"'
LWP Version: 6.05

It is on SLES 12 SP5. 

Data ar collected:

lpar2rrd@monitor:~/lpar2rrd> ls data/BASTET-HMC/hmc1.domain/
EUROPA      cpu.cfg-BASTET-VIOS1  cpu.cfg-HANAFWP1       cpu.cfg-TEST           gui-change-state.txt
HANA1PW1    cpu.cfg-BASTET-VIOS2  cpu.cfg-HANAFWT1       cpu.html               lpar.cfg
adapters    cpu.cfg-EUROPA        cpu.cfg-HANASLES15SP1  cpu.html-old           lpars.col
config.cfg  cpu.cfg-HANA1PW1      cpu.cfg-HANATEST1      cpu_mhz.txt            mem.html
cpu.cfg     cpu.cfg-HANAFWD1      cpu.cfg-SAPTST1DB2     gui-change-config.txt  mem.html-old


Other statistics (from Power7 an Power8) are working. 

Can anybody help me?

Comments

  • Hi,

    send us logs if possible

    Note a short problem description in the text field of the upload form.

    cd /home/lpar2rrd/lpar2rrd  # or where is your LPAR2RRD working dir

    tar cvhf logs.tar logs tmp/*txt tmp/*json

    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.lpar2rrd.com

  • I have uploaded logs. 

    In problem description  I put links to this issue. 
  • Hi,

    enable utilization collection for the servers.

    Utilization data collection is disabled for managed system : hmc1.domain:BASTET-HMC to enable it run :
    ssh hscroot@hmc1.domain "chlparutil -r config -m BASTET-HMC -s 60"
    --
    Utilization data collection is disabled for managed system : hmc2.domain:BASTET-HMC to enable it run :
    ssh hscroot@hmc2.domain "chlparutil -r config -m BASTET-HMC -s 60"
    --
    Utilization data collection is disabled for managed system : hmc1.domain:TRITON-HMC to enable it run :
    ssh hscroot@hmc1.domain "chlparutil -r config -m TRITON-HMC -s 60"
    --
    Utilization data collection is disabled for managed system : hmc2.domain:TRITON-HMC to enable it run :
    ssh hscroot@hmc2.domain "chlparutil -r config -m TRITON-HMC -s 60"

  • Thanks, its work. I don't know why I forgot to enable it...
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