Performance data from BNA stops after restart stor2rrd server

vvassyukov
edited February 2020 in SAN
Hi! We no longer have charts from the BNA. This happened after a scheduled stor2rrd server reboot. No updates were installed, no configuration changes were made. The check procedure shows that we have a connection to the BNA. Performance data from storages are available.

Comments

  • Hi,

    can you check BNA error.log?

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    tail logs/error.log-<BNA IP>

    Do you see messages like the following there?

    Fri Oct  5 10:50:11 2018: ERROR : SWITCH : XX-BNA : Can't create PORTS.cfg and HEALTH_STATUS.txt! Ports not found!/home/stor2rrd/stor2rrd/bin/bnaperf.pl:499 :-
    Fri Oct  5 10:50:11 2018: ERROR : SWITCH : YY-BNA : Can't create PORTS.cfg and HEALTH_STATUS.txt! Ports not found!/home/stor2rrd/stor2rrd/bin/bnaperf.pl:499 :

    If so then try to restart your BNA. If this will not help then you can try re-creation of stor2rrd user in BNA and re-discovering switches.

    Let us know, thanks.

  • The BNA error.log contains the messages you have written about. Rebooting the BNA didn't help. I re-created the user, ran a connection check, how am I supposed rediscover switches? 
  • I followed your recommendations, nothing has changed.
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