Failing to connect to vCenter

chrishorne

ERROR          : vmw2rrd failed during connect for username='<domain>\<user>, host='<host>' : Server version unavailable at 'https://<HOST>:443/sdk/vimService.wsdl' at /lpar2rrd/lpar2rrd/vmware-lib/VMware/VICommon.pm line 709.
 /lpar2rrd/lpar2rrd/bin/vmw2rrd.pl:490 : Not owner

I have observed that the /lpar2rrd/lpar2rrd/.vmware/credstore/vicredentials.xml file is owned by the apache user, not lpar2rrd. However, changing this means that it cannot be edited from the GUI.

Pavel

Hi,

1. what is your perl SDK version and vCenter version?

2. follow this for your platform: https://www.lpar2rrd.com/https.php it might fix it

chrishorne

perk SDK and vCenter are both 6.7.0
Connection test works OK

 $PERL vmware-lib/apps/connect.pl --server <HOST> --username <USER>@&lt;DOMAIN> --credstore .vmware/credstore/vicredentials.xml

 Connection Successful
Server Time : 2020-04-28T12:29:41.621703Z

Pavel

strange, it should work, send us logs

Note a short problem description in the text field of the upload form.

cd /home/lpar2rrd/lpar2rrd  # or where is your LPAR2RRD working dir

tar cvhf logs.tar logs tmp/*txt tmp/*json

gzip -9 logs.tar

Send us logs.tar.gz via https://upload.lpar2rrd.com