Error: No Volumes recognized on DX600S5 - CLI commands have changed

sascha

Hi all,

we have a DX600S5 with Firmware V11L30-1000. No volumes are being recognized and thus the system does not even show up in the menu.

Cause:

FUJITSU Storage ETERNUS login is required. [2020-04-02 09:56:25]
CLI> show volumes -mode detail
                  ^
Error: Invalid parameter.

Apparently the command has changed since on another system with other firmware it works quite well:

CLI> show volumes -mode detail
Volume                                 Status                    Type              Encryption EXC     Expansion       RG or TPP or FTRP     TFOG                 Size(MB)  Size on        Copy       Data      Allocation UID                                       ALUA
No.   Name                                                                                            (Concatenation) No.  Name             No. Name                       RAID Group(KB) Protection Integrity            ID                               Mode
----- -------------------------------- ------------------------- ----------------- ---------- ------- --------------- ---- ---------------- --- ---------------- --------- -------------- ---------- --------- ---------- -------------------------------- -------- ------------------------------
    0 $DEDUP_SYS0                      Available                 TPV(System)       OFF        -                     -    0 TPP_HDD            - -                  8388608              - Disable    Default   Thin                                      - -       -           
    1 $DEDUP_0_0   
...
CLI> show firmware
    Version      Date
 1  V10L86-6000  2019-10-01  Current
              

What is working on the DX600S5:

FUJITSU Storage ETERNUS login is required. [2020-04-02 09:56:41]
CLI> show volumes
Volume                                 Status                    Type              RG/TPP/FTRP           Size       Data
No.   Name                                                                         No.  Name                        Reduction
----- -------------------------------- ------------------------- ----------------- ---- ---------------- ---------- -----------
    0 $DATA_CNTNR0                     Available                 TPV(System)          0 TPP_HDD           200.00 TB -
    1 Live_GFS_1                       Available                 TPV                  0 TPP_HDD           100.00 TB Dedupe
    2 Live_GFS_2                       Available                 TPV                  0 TPP_HDD           100.00 TB Dedupe

but gives less information and

FUJITSU Storage ETERNUS login is required. [2020-04-02 10:00:58]
CLI> show volumes -detail
<Volume Information>
Volume No.                      [0]
Volume Name                     [$DATA_CNTNR0]
Status                          [Available]
Type                            [TPV(System)]
RG/TPP/FTRP No.                 [0]
RG/TPP/FTRP Name                [TPP_HDD]
Size                            [200.00 TB(209715200 MB)]
Data Reduction                  [-]
...

but this does not output a table.

Please have a look at what commands need to be changed in eternusconf.pl and eternusperf.pl.

Thanks!

Lukas

Hello,

Can you send us this output?

show volumes -csv -detail

Thank you very much.

sascha

On DX600S5:

FUJITSU Storage ETERNUS login is required. [2020-04-02 11:29:09]
CLI> show volumes -csv -detail
[Volume No.],[Volume Name],[Status],[Type],[RG or TPP or FTRP No.],[RG or TPP or FTRP Name],[Size(MB)],[External LU Info],[UID],[UID Mode],[Copy Protection],[Encryption],[TFOG No.],[TFOG Name],[Data Integrity],[Reserved Deletion],[EXC],[ALUA],[Wide Stripe Size],[Used Status],[Used Capacity(MB)],[Original Data Size(MB)],[Used Rate(%)],[Attention(%)],[Data Reduction],[Allocation],[Priority],[Balancing Level],[Data Reduction Processing CM]
0,$DATA_CNTNR0,Available,TPV(System),0,TPP_HDD,209715200,,,,Disable,,,,Default,,Enable,,,Normal,123289635,,58,,,Thin,,High,CM#0
1,Live_GFS_1,Available,TPV,0,TPP_HDD,104857600,,600000E00D3000000030014A00010000,Default,Disable,,,,Default,,,Follow Host Response,,Normal,,100557319,95,80,Deduplication,Thin,,,CM#1
2,Live_GFS_2,Available,TPV,0,TPP_HDD,104857600,,600000E00D3000000030014A00020000,Default,Disable,,,,Default,,,Follow Host Response,,Normal,,56471408,53,80,Deduplication,Thin,,,CM#0
3,Live_SQL_Retention,Available,TPV,0,TPP_HDD,26214400,,600000E00D3000000030014A00030000,Default,Disable,,,,Default,,Enable,Follow Host Response,,Normal,26160624,26160624,99,80,Disable,Thin,,High,
4,Live_GFS_3,Available,TPV,0,TPP_HDD,104857600,,600000E00D3000000030014A00040000,Default,Disable,,,,Default,,,Follow Host Response,,Normal,,52883196,50,80,Deduplication,Thin,,,CM#1
5,Live_BackupData_vmfs002,Available,TPV,0,TPP_HDD,5242880,,600000E00D3000000030014A00050000,Default,Disable,,,,Default,,Enable,Follow Host Response,,Normal,92526,92526,1,80,Disable,Thin,,High,
6,VTE_Reference,Available,TPV,0,TPP_HDD,26214400,,600000E00D3000000030014A00060000,Default,Disable,,,,Default,,,Follow Host Response,,Normal,,188438,0,80,Deduplication,Thin,,,CM#0

On older system

CLI> show volumes -csv -detail
                       ^
Error: Invalid parameter.

Lukas

hello,

Here are the fixes:

https://download.stor2rrd.com/patch/eternusperf.pl.gz

Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)

-rwxr-xr-x 1 stor2rrd stor2rrd 104412 Apr  2 15:00 eternusperf.pl

If your web browser gunzips it automatically then just rename it: mv eternusperf.pl.gz eternusperf.pl


https://download.stor2rrd.com/patch/eternusconf.pl.gz

Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)

-rwxr-xr-x 1 stor2rrd stor2rrd 94362 Apr  2 15:01 eternusconf.pl

If your web browser gunzips it automatically then just rename it: mv eternusconf.pl.gz eternusconf.pl


after copy scripts to bin directory

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

rm data/<STORAGE-ALIAS>/IOSTATS/configuration/config-<STORAGE-ALIAS>.touch

wait about 15 minutes then

./load.sh

./load.sh html


refresh GUI

you should see volumes statistics


Let us know.

Thank you

sascha

Hi Lukas,

you are awesome. Thanks for the super fast reply and fix.

It works really well!