netapp-prd: no new config input file found

igalvarez

Hi,

We have two Netapp storage being monitoring with stor2rrd. But graphs of one of them stopped last week.

When we run load.sh, we see an error "no new config input file found" (see below)

Host           : lpar2rrd
Alarm          : 3600
RRDp    version: 1.4008
RRDtool version: 1.4.8
Storage        : netappstorage
Storage type   : NETAPP
IO/DATA limits : volume limits : IO_MAX:50; DATA_MAX:1024 RESPONSE_MAX:0.5 CACHE_MAX:1024
updating RRD   : netappstorage:NETAPP
config file    : netappstorage: no new config input file found
load nicks     : netappstorage : VOLUME
loaded nicks   : netappstorage 140 (volume: 140)
creating cfg   : not this time - same day
clean old tmp  : not this time - same day
creating cmd   : netappstorage:POOL:sum_io:d
creating cmd   : netappstorage:POOL:sum_data:d
creating cmd   : netappstorage:POOL:sum_resp_t:d
creating cmd   : netappstorage:POOL:io_rate:d
creating cmd   : netappstorage:POOL:data_rate:d
creating cmd   : netappstorage:POOL:resp_t:d
creating cmd   : netappstorage:POOL:read_io:d
creating cmd   : netappstorage:POOL:read:d
creating cmd   : netappstorage:POOL:resp_t_r:d

It seems /home/stor2rrd/stor2rrd/data/netappstorage/config.html is empty.

In logs we see that for every Volume, there's no information of Volume groups.

se of uninitialized value in scalar chomp at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 718.
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 723.
Use of uninitialized value in subtraction (-) at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 728.
Use of uninitialized value in scalar chomp at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 734.
Use of uninitialized value in string ne at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 737.
Use of uninitialized value in string ne at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 737.
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 745.
Fri Feb 21 13:02:44 2020: netappstorage: Problem with configuration load, no VOLUME has been found, is there really exist one? : /home/stor2rrd/stor2rrd/data/netappstorage/config.html /home/stor2rrd/stor2rrd/bin/LoadDataModule.pm:39998
Use of uninitialized value in scalar chomp at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 718.
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 723.
Use of uninitialized value in subtraction (-) at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 728.
Use of uninitialized value in scalar chomp at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 734.
Use of uninitialized value in string ne at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 737.
Use of uninitialized value in string ne at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 737.
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/Xorux_lib.pm line 745.
Fri Feb 21 13:05:19 2020: netappstorage: Problem with configuration load, no VOLUME has been found, is there really exist one? : /home/stor2rrd/stor2rrd/data/netappstorage/config.html /home/stor2rrd/stor2rrd/bin/LoadDataModule.pm:39998

Connection SSH and API is Ok!

Thanks.

Pavel

Hi,

1. upgrade to the latest v2.70 released last week

2. send us logs when it does not help

Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

tar cvhf logs.tar logs tmp/*txt

gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

igalvarez

Thanks Pavel!

Issue was solved when upgrade to v2.70

Thanks