stor2rrd reporting issue in VSP-G.

Hi,

We are facing this issue since old versions, now we've upgraded to the last version 2.61 but the issue persist:

cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/G902/VOLUME-io_rate-d.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4833

Has anybody resolved it?

Thanks in advance, 
Regards.


Comments

  • Hi,

    is affected just volume response time or all data?

    logs pls

    Note a short problem description in the text field of the upload form.

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    tar cvhf logs.tar logs tmp/*txt
    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.com

  • Hi Pavel,

    I cannot start horc2, but I have another running:

    lpar2rrd  6960     1  0 16:40 ?        00:00:00 horcmd_01


     /HORCM/usr/bin/horcmstart.sh 2
    starting HORCM inst 2
    HORCM inst 2 has failed to start.



    *********** SYSTEM ERROR ***********
    P.P.   : RAID Manager for Linux
    Model  : RAID-Manager/Linux
    Ver&Rev: 01-49-03/00
    Release: Production(GA)

       Host: xorux
    EUserId: lpar2rrd (1005)
    Process: 6921

    [System Call Error]
    SysCall: bind
    Errorno: 2 (No such file or directory)
    ErrInfo: Internal Error
    ErrTime: Mon Nov 11 16:40:34 2019
    SrcFile: shorcmc.c
    SrcLine: 758

    16:40:34-ef2ab-00006921- 6921:HORCM death detected
    16:40:37-bfdc5-00006921- ERROR:cm_open[scmclcon() timeout_err]
    16:40:37-c14d1-00006921- ERROR:horcm_lep_create
    16:40:37-c1734-00006921- [horcctl][exit(251)]
    [EX_ATTHOR] Can't be attached to HORC manager
    [Cause ]:Couldn't connect with the HORC manager.
    [Action]:Please check if HORC manager is running or if HORCMINST is set correctly.



    The permissions and the storage node IPs are fine.

    what should I check ?

    Thanks in advance,
  • Hi,

    Did you create the conf file (/etc/horcm2.conf)?

    ls -l /etc/horcm*


    Thank you
  • Hi Lukas,

    Thanks for your answer,

    Yes, I created the files:

    [lpar2rrd@xorux logs]$ ls -l /etc/horcm*
    -rw-r--r-- 1 root root   191 Nov  7 12:27 /etc/horcm1.conf
    -rwxrwxrwx 1 root root   189 Nov  7 12:47 /etc/horcm2.conf

    Regards.
  • Hi Ngarcia,

    look here (link below). The user seems to have solved the same problem.

    https://community.hitachivantara.com/s/question/0D51J00004fdSEW/horcm-instance-does-not-start

    it is written in the thread "We fixed the issue. Thanks for the assistance. The cmd device for the secondary horcm was not logged in via the iscsi initiator."

    also send us logs


    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

    tar cvhf logs.tar /HORCM/log1/* /HORCM/log2/* /etc/horcm2.conf

    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.com

    You might even attach screenshots when it helps in understanding of the issue.

    Thank you
  • I've already uploaded the logs to improve analysis, because the solutions are not working.

    Thanks in advance,
    Regards.
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