Pool data missing for HNAS in V2.60

HNAS Cluster could be added to stor2rrd but not all data is being collected. Pool, Capacity information are missing. In addition the crontab job for hnas runs always exactly 5 minutes. Not sure if this works as designed.
Connection check in the GUI says not connected while the same check using cli says all ok, connected.


  • Hi,

    logs pls.
    Note a short problem description in the text field of the upload form.

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    tar cvhf logs.tar logs tmp/*txt
    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.com

  • Hello,

    please do the following

    Enable enhanced stats

        It must be anabled otherwise Pool and Disk stats will not work
        Use HNAS CLI (ssh) to enable it under supervisor user:

        $ ssh supervisor@<EVS hostname/IP>

        HNAS1:$ enhanced-perf-stats
          Enhanced stats gathering: disabled
        HNAS1:$ enhanced-perf-stats -enable

    This is also mentioned our documentation https://www.stor2rrd.com/Hitachi-VSPG-VSP-HUS-AMS-HNAS-monitoring.htm

    Let us know if it helped

    thank you
Sign In or Register to comment.