ETERNUS DX60 S4

steinweo

Dear,

I recently deployed STOR2RRD 2.52 to monitor our Fujitsu ETERNUS DX60 S4 storage systems. After configuration, everything is running fine, except for the following points under STORAGE >> <storage-alias>:

• No data under Capacity
• No volume under Configuration
• No pool in Historical reports
• IO missing under POOL
• Data missing under POOL
• Response time missing under POOL
• Cache missing under POOL
• Top missing under POOL
• Items missing under POOL
• The following error is displayed under POOL >> Capacity: "cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/cvdx60-12/POOL-real-d.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4669"

We have the same behaviour for all six storage systems. It looks like pool information was not fetched correctly.

Could you please help find the right log(s) to look at?

Best regards, Olivier.

Lukas

Hello,

Send us logs pls.
Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs.tar logs tmp/*txt
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com
You might even attach screenshots when it helps in understanding of the issue.

Thank you

steinweo

Dear Lukas,

I uploaded logs.tar.gz with "ETERNUS DX60 S4" in upload description.

• No data under Capacity:

• No pool in Historical reports

• No volume under Configuration

No volume showing while there are volumes:

• IO missing under POOL
• Data missing under POOL
• Response time missing under POOL
• Cache missing under POOL
• Top missing under POOL
• Items missing under POOL

This is what we have for one of our DX60 S4 (all the same):

This is what we would expect (example from demo.stor2rrd.com):

• The following error is displayed under POOL >> Capacity: "cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/cvdx60-12/POOL-real-d.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4669"

Kind regards, Olivier

steinweo

Lukas,

It looks like screenshots do not appear in post.

So, I uploaded them in a word document with the following message: "ETERNUS DX60 S4 - screenshots".

Kind regards, Olivier.