New Install - Can't Get Web UI to Work

gspaul66

Fresh install - have been working through the documentation and got the UI to fire up but all I get is "Load error! (Internal Server Error)". Any idea as to what I am missing? Not even the logo is showing.

Pavel

Hi,

looks like apache cgi-bin misconfiguration.

Check

1. apache error_log if anything obvious

2. try this page, does it work?  http://<your server>/stor2rrd/test.html

gspaul66

The test.html does work. I see this under Software Error:

Cannot open file: Permission denied
Compilation failed in require at /home/stor2rrd/stor2rrd/bin/genjson.pl line 65.
BEGIN failed--compilation aborted at /home/stor2rrd/stor2rrd/bin/genjson.pl line 65.

I see this in the Apache error_log:

[Wed Aug 28 12:19:09.634800 2019] [cgi:error] [pid 1946] [client xx.xx.xx.xx:xx] AH01215: tee: /home/stor2rrd/stor2rrd/logs/stor-test-healthcheck.log: Permission denied, referer: http://xxx.xxx.xxx.xxx/stor2rrd/test.html

Appreciate the quick response.

Pavel

Hi,

stor2rrd directory tree must be readable for everyone.

ls -ld /home/stor2rrd/stor2rrd/logs/

ls -ld /home/stor2rrd/stor2rrd/

ls -ld /home/stor2rrd/

ls -ld /home/

gspaul66

I fixed /home/stor2rrd so that it is readable by everyone (all others were already readable) and restarted httpd, still the same result in the web UI.

Pavel

is this working? http://<your server>/stor2rrd/test.html

gspaul66

Yes. I have attached the output.

Pavel

ls -la /home/stor2rrd/stor2rrd/etc/web_config

gspaul66

 ls -la /home/stor2rrd/stor2rrd/etc/web_config/

total 8

drwxr-xr-x. 2 stor2rrd stor2rrd   24 Aug 27 15:54 .

drwxr-xr-x. 4 stor2rrd stor2rrd 4096 Aug 28 13:12 ..

-rwxr-xr-x. 1 stor2rrd stor2rrd   44 Aug 27 15:54 htusers.cfg

Pavel

under root:

chmod 777 /home/stor2rrd/stor2rrd/etc/web_config/

chown apache /home/stor2rrd/stor2rrd/etc/web_config/htusers.cfg

Try UI now.

gspaul66

That did the trick. Web UI is working.

Thanks!