Cisco switches port details are missing.

Cisco switches port details are missing.

From GUI:
"Could not find SANPORT ID for <SW-NAME>:SANPORT:port16777216 in neither in etc/alias.cfg /home/lpar2rrd/stor2rrd/bin/"

From /home/stor2rrd/stor2rrd/logs/error.log (Same error on all SW ports - we have 6 CISCO switches with same same issue).
"Mon Jul 15 00:33:01 2019: Could not find port22548480 file: /home/lpar2rrd/stor2rrd/data/<SW NAME>/port22548480.rrd /home/lpar2rrd/stor2rrd/bin/"

Please advice.



  • Hi,

    Send us logs pls. 
    Note a short problem description in the text field of the upload form.
    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    tar cvhf logs.tar logs tmp/*txt
    gzip -9 logs.tar
    Send us logs.tar.gz via
  • edited July 2019
    Hi Karel,

    I have uploaded the logs.

  • edited July 2019
    Hi Idan,

    do you have these switches configured as a CISCO or BRCD in etc/san-list.cfg?
  • Hi Karel,

    My bad.. i configured it as a BRCD.
    I have changed it to CISCO and now it's working fine, i can see the ports state :-)

    Many thanks,

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