Trying to evaluate LPAR2RRD for our VMware estate. I've followed the guide, but if I select 'VMware -> New' nothing happens.

Debug logging on Apache show nothing odd.
Don't see any errors under ~lpar2rrd/lpar2rrd/logs.

$PERL vmware-lib/apps/connect.pl --version
vSphere SDK for Perl version: 6.7.0
Script 'connect.pl' version: 1.0

perl /home/lpar2rrd/lpar2rrd/bin/conntest.pl XXXXX 443
Connection to "XXXXX" on port "443" is ok

Any suggestions?



  • Hi,

    Ctrl-F5 in the GUI.
    if still nothing then send us a screenshot.

  • Hi,
    I've done that, makes no difference. Also tried different browsers just to rule that out.

  • open bpowser console (firefox Press [F12])
    repeat action (push "new")
    send a screenshot again include console data

  • There's nothing in console per under network you can see the page loading etc.

    Worth mentioning that I have STOR2RRD working perfectly on another host. 
  • Hi,

    this output and logs psl:

    tail /var/tmp/systemd-private*/tmp/lpar2rrd-realt-error.log
    tail /var/tmp/lpar2rrd-realt-error.log

    cd /home/lpar2rrd/lpar2rrd  # or where is your LPAR2RRD working dir
    grep -v passw etc/web_config/hosts.json  > tmp/hosts.txt
    tar cvhf logs.tar logs tmp/*txt tmp/*json
    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.lpar2rrd.com

  • Thanks. I've uploaded the logs.

    However, 'etc/web_config/hosts.json' is empty. This is an install on a CentOS box not the appliance.

    [lpar2rrd@XXXXXXXXXXXX ~]$ tail /var/tmp/systemd-private*/tmp/lpar2rrd-realt-error.log
    tail: cannot open ‘/var/tmp/systemd-private*/tmp/lpar2rrd-realt-error.log’ for reading: No such file or directory

    [lpar2rrd@XXXXXXXXXXXXXX ~]$ tail /var/tmp/lpar2rrd-realt-error.log
    tail: cannot open ‘/var/tmp/lpar2rrd-realt-error.log’ for reading: No such file or directory
  • Hello,

    it's failing because of the bad permissions.

    From your install.log:

    WARNING, directory : /home/lpar2rrd/ has probably wrong rights
              dir and its subdirs have to be executable&readable for WEB user
    drwx------ 5 lpar2rrd lpar2rrd 157 Apr  8 14:33 /home/lpar2rrd/

    as root
    chmod 755 /home/lpar2rrd
  • Nope. That's historical as I noticed that earlier and fixed.

    [lpar2rrd@XXXXXXXXXX home]$ ls -al /home
    total 0
    drwxr-xr-x   6 lpar2rrd lpar2rrd 194 Apr  8 14:33 lpar2rrd
  • Don't worry. I've blown it away and reinstalled. Working now.
    Thanks for your help. Appreciated.
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