Wrong values on data read from storage VSP G800

bitdcc

Guys

We are using Stor2rrd ver2.52 (last available) and we have Hitachi VSP800 (firmware 83-05-29/00) configured there.

When looking at the POOL read data: last day, we are seeing values completly different from the storage managment software (Command Device).

The difference is about 2GBps between both applications. (see both pictures)

Can you please advise us with the following issue?

regards,

Bit

Lukas

Hello,

1. Pls check this setup http://www.stor2rrd.com/Hitachi-VSPG-VSP-HUS-AMS-monitoring.htm --> Allow monitoring of CU and WWN

2. send us logs and IOSTATS for affected storage.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

tar cvhf logs.tar logs tmp/*txt data/<storage name>/IOSTATS/*

gzip -9 logs.tar

note

where <storage_name> is name affected storage

Send us logs.tar.gz via https://upload.stor2rrd.com

You might even attach screenshots when it helps in understanding of the issue.

Thank you

mdainotti

Hi, I am tring to add my Hitachi G800 storage to stor2rrd, I receive timeout error.
Can you please show me your configuration file /etc/horcm1.conf ?
for example i have:
Hitachi Device Manager Storage Navigator IP 10.10.10.1
2 nodes CTL1 10.10.10.20
CTL2 10.10.10.30

Is it right to configure file in this way ?

HORCM_MON

# ip_address service poll(10ms) timeout(10ms)

localhost    11001   1000       3000

HORCM_CMD

# dev_name dev_name dev_name

\\.\IPCMD-10.10.10.20-31001   \\.\IPCMD-10.10.10.30-31001

Or I have to put somewhere the IP of DeviceManager 10.10.10.1 ?

many thanks.

Lukas

hello,

Did you follow our documentation?

https://www.stor2rrd.com/Hitachi-VSPG-VSP-HUS-AMS-HNAS-monitoring.htm

The /etc/horcm1.conf file looks ok. Send us these logs:

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

tar cvhf logs.tar /HORCM/log1/* /etc/horcm1.conf

gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

You might even attach screenshots when it helps in understanding of the issue.

Thank you

mdainotti

Hi, I sent you data many thanks