IBM Flash System 840 and 900

kutz
kutz
in IBM
Hello Pavel,
using Stor2rrd 2.41.

When adding IBM Flash Systems 840 and 900 I see in error.log-flash840 and error.log-flash900:
<snip>
/opt/stor2rrd/bin/svcconfig.pl:566 file:/opt/stor2rrd/data/flash840/svc.config.backup.xml.check
Thu Feb 28 08:55:20 2019 - WARNING - svcconfig.pl: XML parsing error: /opt/stor2rrd/data/flash840/svc.config.backup.xml.check:1: parser error : Input is not proper UTF-8, indicate encoding
 !
Bytes: 0xFF 0x22 0x20 0x2F
perty name="type" value="UNKNOWN(255)" />    <property name="cluster_ip" value="
                                                                                ^

/opt/stor2rrd/data/flash840/svc.config.backup.xml.check:1: parser error : Input is not proper UTF-8, indicate encoding !
Bytes: 0xFF 0x22 0x20 0x2F
perty name="type" value="UNKNOWN(255)" />    <property name="cluster_ip" value="
                                                                               ^
/opt/stor2rrd/data/flash840/svc.config.backup.xml.check:1: element property: output error : invalid character value
Thu Feb 28 08:55:21 2019 - ERROR   - svcconfig.pl: XML parsing error: Entity: line 13: parser error : Input is not proper UTF-8, indicate encoding !
Bytes: 0xFF 0x22 0x2F 0x3E
perty name="cluster_ip" value="&#xFF;"/>    <property name="chap_secret" value="
                                                                                ^
/opt/stor2rrd/bin/svcconfig.pl:566 file:/opt/stor2rrd/data/flash840/svc.config.backup.xml.check
<snip>

Looking into "lssystem" on both Systems I see:
<snip>
...
tier UNKNOWN(255)
tier_capacity 0.00MB
tier_free_capacity 0.00MB
tier UNKNOWN(255)
tier_capacity 0.00MB
tier_free_capacity 0.00MB
tier UNKNOWN(255)
tier_capacity 0.00MB
tier_free_capacity 0.00MB
...
<snip>

A change to UTF-8 is not possible as the locale on both Flash Systems do not support this.

Any help would be appreciated.

Cheers,
ku

Comments

  • Karel
    Karel
    Hi,

    upgrade to the last version 2.50, this issue should be fixed there.
  • Pavel
    Pavel
    Hi,

    1. definitelly start by upgrading to 2.50, let us know if the issue persist.
    2. assure you have installed xmllint
    xmllint -v
  • kutz
    kutz
    Additionally in load.out file I see:
    <snip>
    Storage        : flash840
    Storage type   : SWIZ
    IO/DATA limits : volume limits : IO_MAX:512; DATA_MAX:2048 RESPONSE_MAX:2 CACHE_MAX:1024
    updating RRD   : flash840:SWIZ
    config file    : flash840: no new config input file found
    load nicks     : flash840 : VOLUME
    ERROR          : flash840: Can't open /opt/stor2rrd/data/flash840/config.html is missing (fresh install or upgrade?, then wait about 20mins) /opt/stor2rrd/bin/LoadDataModule.pm:35365
    ERROR          : flash840: Volumes cfg file has not been found : /opt/stor2rrd/data/flash840/VOLUME/volumes.cfg /opt/stor2rrd/bin/storage.pl:13684
    ERROR          : Exiting flash840 as some core cfg file is missing: config.html || pool.cfg || volumes.cfg
                     === Check http://www.stor2rrd.com/install-storage.htm for more ===  
    <snip>


  • kutz
    kutz
    Thanks for the hints - I'm going to upgrade to 2.50.
  • kutz
    kutz
    Hello Karel, Pavel,
    upgrade to 2.50 has been successfully done.

    Both Flash Systems are now recognized by stor2rrd and visible in stor2rrd GUI.
    So far so good.

    However I see in Error Log of both Flashsystems:
    <snip>
    Thu Feb 28 13:36:52 2019 - ERROR   - FlashSystem.pm: SVCPRF201E Upload IOSTAT file current_short//iops failed. - Return code: 101
    Thu Feb 28 13:36:52 2019 - ERROR   - FlashSystem.pm: SVCPRF201E Upload IOSTAT file current_short//bw failed. - Return code: 101
    Thu Feb 28 13:36:52 2019 - ERROR   - FlashSystem.pm: SVCPRF201E Upload IOSTAT file current_short//rd_latency_avg failed. - Return code: 101
    Thu Feb 28 13:36:52 2019 - ERROR   - FlashSystem.pm: SVCPRF201E Upload IOSTAT file current_short//wr_latency_avg failed. - Return code: 101
    Use of uninitialized value in concatenation (.) or string at /opt/stor2rrd/bin/FlashSystem.pm line 69.
    <snip>

    Due to this collection of perfdata seems not to work.

    Am I missing something?

    Cheers,
    ku


  • kutz
    kutz
    Hello Pavel, Karel,
    is it possible, that ssh_usr (which is IMHO filled by Variable STORAGE_USER in svcperf.pl) is missing in perl Module FlashSystem.pm?
    We are using a different Username to connect to Flash Storage Systems.

    <snip>
    stor2rrd@localhostgrep ssh_usr bin/FlashSystem.pm
      my $ssh_usr_ip = shift;
      Upload_files($scp,$ssh_usr_ip,$iosdir,$dir1,$dir2,$files);
      Upload_files($scp,$ssh_usr_ip,$iosdir,$dir1,$dir2,$files);
        Upload_files($scp,$ssh_usr_ip,$iosdir,$dir1,$dir2,$files);
        Upload_files($scp,$ssh_usr_ip,$iosdir,$dir1,$dir2,$files);
      my $ssh_usr_ip = shift;
            $cmd_scp .= $ssh_usr_ip.":/".$dir1.$dir2.$file." ";
    stor2rrd@localhost /opt/stor2rrd> grep -w ssh_usr bin/FlashSystem.pm
    stor2rrd@localhost /opt/stor2rrd>echo $?
    1
    <snip>

    As a workaround I could create the same Username used on my stor2rrd server onto the Flash Storage Systems.

    Cheers,
    ku



  • kutz
    kutz
    Workaround does not help.
    Still seeing in the Error Log of both Flash Systems:
    <snip>
    Use of uninitialized value in concatenation (.) or string at /opt/stor2rrd/bin/FlashSystem.pm line 69.
    scp: /dumps/tejasstats/current_short//wr_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//wr_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//iops: No such file or directory
    scp: /dumps/tejasstats/current_short//iops: No such file or directory
    scp: /dumps/tejasstats/current_short//rd_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//rd_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//bw: No such file or directory
    scp: /dumps/tejasstats/current_short//bw: No such file or directory
    scp: /dumps/tejasstats/current_short//wr_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//wr_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//iops: No such file or directory
    scp: /dumps/tejasstats/current_short//iops: No such file or directory
    scp: /dumps/tejasstats/current_short//rd_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//rd_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//bw: No such file or directory
    scp: /dumps/tejasstats/current_short//bw: No such file or directory
    scp: /dumps/tejasstats/current_short//wr_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//wr_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//iops: No such file or directory
    scp: /dumps/tejasstats/current_short//iops: No such file or directory
    scp: /dumps/tejasstats/current_short//rd_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//rd_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//bw: No such file or directory
    scp: /dumps/tejasstats/current_short//bw: No such file or directory
    scp: /dumps/tejasstats/current_short//wr_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//wr_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//iops: No such file or directory
    scp: /dumps/tejasstats/current_short//iops: No such file or directory
    scp: /dumps/tejasstats/current_short//rd_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//rd_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//bw: No such file or directory
    scp: /dumps/tejasstats/current_short//bw: No such file or directory
    scp: /dumps/tejasstats/current_short//wr_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//wr_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//iops: No such file or directory
    scp: /dumps/tejasstats/current_short//iops: No such file or directory
    scp: /dumps/tejasstats/current_short//rd_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//rd_latency_avg: No such file or directory
    scp: /dumps/tejasstats/current_short//bw: No such file or directory
    Thu Feb 28 16:46:41 2019 - ERROR   - FlashSystem.pm: SVCPRF201E Upload IOSTAT file current_short//iops failed. - Return code: 101
    Thu Feb 28 16:46:41 2019 - ERROR   - FlashSystem.pm: SVCPRF201E Upload IOSTAT file current_short//bw failed. - Return code: 101
    Thu Feb 28 16:46:41 2019 - ERROR   - FlashSystem.pm: SVCPRF201E Upload IOSTAT file current_short//rd_latency_avg failed. - Return code: 101
    Thu Feb 28 16:46:41 2019 - ERROR   - FlashSystem.pm: SVCPRF201E Upload IOSTAT file current_short//wr_latency_avg failed. - Return code: 101
    scp: /dumps/tejasstats/current_short//bw: No such file or directory
    Thu Feb 28 16:46:42 2019 - ERROR   - FlashSystem.pm: SVCPRF201E Upload IOSTAT file current_short//iops failed. - Return code: 101
    Thu Feb 28 16:46:42 2019 - ERROR   - FlashSystem.pm: SVCPRF201E Upload IOSTAT file current_short//bw failed. - Return code: 101
    Thu Feb 28 16:46:42 2019 - ERROR   - FlashSystem.pm: SVCPRF201E Upload IOSTAT file current_short//rd_latency_avg failed. - Return code: 101
    Thu Feb 28 16:46:42 2019 - ERROR   - FlashSystem.pm: SVCPRF201E Upload IOSTAT file current_short//wr_latency_avg failed. - Return code: 101
    <snip>

    Cheers,
    ku

  • Pavel
    Pavel
    Hi,

    send us this output:
    1. ssh stor2rrd@<flash> "lsportfc -delim ,"

    2. and this file:
    tar cvf xml.tar data/SVCPRF201E/*xml*
    gzip -9 xml.tar

  • kutz
    kutz
    Hello Pavel,
    output of lsportfc sent.

    XML File not found:
    stor2rrd@kerp-nim002 /opt/stor2rrd> tar cvf xml.tar data/SVCPRF201E/*xml*
    tar: can't change directories to data/SVCPRF201E: No such file or directory

    Or do you meant to have
    tar cvf xml.tar data/<NAME_OF_FLASHARRAY>/*xml*
    ?
    Cheers,
    ku

  • kutz
    kutz
    Those last mentioned XML Files do exist:
    <snip>
    stor2rrd@kerp-nim002 /opt/stor2rrd> ls -al data/<NAME_OF_FLASHARRAY>/*xml*
    -rw-r--r--    1 stor2rrd staff        203627 Mar  4 02:00 data/<NAME_OF_FLASHARRAY840>/svc.config.backup.xml.check
    -rw-r--r-x    1 stor2rrd staff        208116 Mar  4 02:00 data/<NAME_OF_FLASHARRAY840>/svc.config.cron.xml_1321362-1
    -rw-r--r--    1 stor2rrd staff        197717 Mar  4 02:00 data/<NAME_OF_FLASHARRAY900>/svc.config.backup.xml.check
    -rw-r--r-x    1 stor2rrd staff        196927 Dec  1 2017  data/<NAME_OF_FLASHARRAY900>/svc.config.cron.xml_6865976-1
    -rw-r--r-x    1 stor2rrd staff        202089 Mar  4 02:00 data/<NAME_OF_FLASHARRAY900>/svc.config.cron.xml_6865976-2
    <snip>

    In case you need them give me notice.

    Cheers,
    ku






  • Pavel
    Pavel
    Hi,

    yes, send us this:
    data/<NAME_OF_FLASHARRAY900>/svc.config.cron.xml_6865976-2

    and outpu from:  ssh stor2rrd@<flash> "lsportfc -delim ,"


  • kutz
    kutz
    Files have been uploaded.
    lsportfc has been uploaded before.
  • Pavel
    Pavel
    Hi,

    this data yet pls (3 files):

    cd /home/stor2rrd/stor2rrd
    tar cvf log3.tar tmp/<NAME_OF_FLASHARRAY900>*txt
    gunzip -9 ...


  • kutz
    kutz
    File uploaded.
  • kutz
    kutz
    Files requested via Mail uploaded.
  • kutz
    kutz
    Solved.
    Downloaded Fix for 2 Perl Scripts/Modules from Pavel.

    Todo:
    rm -f stor2rrd_base_dir/data/<name_of_storage>/*xml*
    rm -f stor2rrd_base_dir/data/<name_of_storage>/*data*
    rm -f stor2rrd_base_dir/data/<name_of_storage>/*data*

    Fixes:                                                                                                                         
    http://www.stor2rrd.com/download/FlashSystem.pm.gz                                                                                       
    -rwxr-xr-x 1 stor2rrd stor2rrd 29705 Mar 11 07:23           
    mv  FlashSystem.pm.gz FlashSystem.pm                                                                                                         
    http://www.stor2rrd.com/download/svcconfig.pl.gz                                                                                         
    -rwxr-xr-x 1 stor2rrd stor2rrd 102309 Mar 11 07:23
    mv svcconfig.pl stor2rrd_base_dir/bin/svcconfig.pl                                                                      
    Wait an hour, then data should be there.


    Thanks to Pavel for looking into this.

    Cheers,
    ku



  • kutz
    kutz
    Typo:
    last
    rm -f stor2rrd_base_dir/data/<name_of_storage>/*data*
    should be change to:
    rm -f stor2rrd_base_dir/data/<name_of_storage>/*out*


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