hp 3par error getting no data

in error.log-3par getting the following error msg:
  Use of uninitialized value in printf at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 1490

this is using v 2.41


  • Hi,

    does it affect your data collection anyhow?
  • yes there is no data for the array although some of it is populated on the stor2rrd server. Graphs are empty
  • Hi,

    send us logs and the storage name.

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    tar cvhf logs.tar logs tmp/*txt
    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.com

  • have done all request still have no data in heatmap, Volume,vvol,Port, or host.

    Whats next?
  • only error in error.log is
     volumes stats: /home/stor2rrd/stor2rrd/data/lit-3parsm1-p0471/VVOL/281.rrd does not exist, continuing /home/stor2rrd/stor2rrd/bin/storage.pl:10646
  • you have wrond crontab, it is running once an hour instead every 5 minutes
    5 * * * * /home/stor2rrd/stor2rrd/load_3parperf.sh > /home/stor2rrd/stor2rrd/load_3parperf.out 2>&1
    0,5,10,15,20,25,30,35,40,45,50,55 * * * * /home/stor2rrd/stor2rrd/load_3parperf.sh > /home/stor2rrd/stor2rrd/load_3parperf.out 2>&1

    Fix it, let it work for 1 hour and let us known

  • fixed that yesterday still issue as above!
  • send us logs once more pls
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