Stor2rrd stop receive data

Hello! We have setup Xorux VM for HPE MSA 2052. Few days it work fine. Yesterday system stop receive all data from MSA. No error in log files. Store2rrd have full admin rights on MSA.


We try to reboot Xorux VM, switched off and enabled the SMI-S protocol on MSA, over time, the data began to flow. Today the situation has repeated. Please, tell me how to fix this.


Comments

  • Hello,

    1. send us output from this command

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

    ./bin/config_check.sh <storage_name>


    2. Send us logs pls.
    Note a short problem description in the text field of the upload form.

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    tar cvhf logs.tar logs etc tmp/*txt
    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.com
    You might even attach screenshots when it helps in understanding of the issue.


    Thank you

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