Not collecting data from SAN and some storages

gmontanha

Hi,

My virtual appliance stops working, I see that the disk was full. Extending the disk the envirionment becomes up. But some storages and all SAN switches stops collecting data. I configure to collect directly from BNA, and are not collecting any data.

Thanks

Pavel

Hi,

send us support data.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs.tar logs etc tmp/*txt
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com 

Note a problem description in the web form.

mbayard

I have more or less the same issue on my linux server. Disk was full, I added some space in the VG, but however, I have plenty of .tmp file in each subdir of the data dir, but the graphs are not showing anything ...
Is there any way to clean up the mess ? I see a san_clean.sh but I think it just delete everything and restart from scratch ...

Thanks

Karel

Hello,

probably you have got some corrupted files in your data directory.
We have already added a control, which should detect and remove the corrupted files.

Pls try this procedure:

1. check count of perf files

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
ls -l data/*/*_sanperf_* | wc -l

2. use this new file, where is the new control implemented

http://download.stor2rrd.com/patch/san_rrdupdate.pl.gz

Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)

-rwxr-xr-x 1 stor2rrd stor2rrd 46646 30. Jul 09.24 san_rrdupdate.pl

If your web browser gunzips it automatically then just rename it: mv san_rrdupdate.pl.gz san_rrdupdate.pl

3. 

rm tmp/san_last_up*

4. wait about 30 minutes, after then check again the count of perf files

ls -l data/*/*_sanperf_* | wc -l

Let us know if that helped, thanks.

mbayard

Hi Karel,

Tested on multiple instances of stor2rrd, had thousands of _sanperf_ files before, then only a few after a few minutes, all graphs are now displayed correctly.

The fix works like a charm !

Thank you very much !

Karel

Hi,

thanks for confirmation. This fix will be included in next release of stor2rrd.