Issue adding vCenter to LPAR2RRD

pbo

Hi,

 

I’m still trying to add our vCenter enviroment to lpar2rrd. Adding the vmware sdk and creating the login credentials were now problem. Also checking the connection manually was successfully.

Checking via browser was not successful because the call does not return.

##### manual check ##### 

$PERL /home/lpar2rrd/lpar2rrd/vmware-lib/apps/connect.pl --server 192.168.123.52 --credstore .vmware/credstore/vicredentials.xml

 

Connection Successful

Server Time : 2018-01-18T11:29:58.700575Z

##### vCenter Version ##### 

We are using vCenter with version 6.5.0.10000.

##### Here are a part of the load_vmware.log ##### 

LPAR2RRD free version 5.05

Vmware    start: vCenter|192.168.123.52|LPAR2RRD@vsphere.local Thu Jan 18 12:24:07 2018

RRDTool version: 1.4008

Perl version   : 5.008008

SDK            : vCenter, vSphere SDK for Perl version-a: 6.5.0

vmware timeout : expired after 3500 seconds : kill -ALRM 11010082

 

 

Have you got any hints to solve this issue?

Pavel

Hi,

send us logs, it should work as per your output

Note a short problem description in the text field of the upload form.

cd /home/lpar2rrd/lpar2rrd  # or where is your LPAR2RRD working dir
ps -ef |egrep "2rrd" > tmp/ps_log.txt
tar cvhf logs.tar logs etc tmp/*txt 
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.lpar2rrd.com

gforney

How was this resolved? Or was it?  After updating from 5.01 to 5.07 I'm having the exact same issue.  VMWare connection worked fine before update.
Thanks!

pbo

The proposed solution was:

rpm -e openssl-1.0.2n-1.ppc --nodeps

However, we did not implement this because it was not practicable in our environment. Since it was just a trial with the vCenter connection, we put this on hold.

Pavel

Hi,

when this appeared right after the upgrade then only what could be changed is PERL path, there was not any code change which could affect it.

Assure that you have same PERL and PERL5LIB setup now like before

grep PERL BACKUP-INSTALL/lpar2rrd-5.07/etc/lpar2rrd.cfg
grep PERL etc/lpar2rrd.cfg

gforney

Checked the PERL and PERL5LIB settings.  Same as 5.01.  Testing VMware connection vi a command line works fine; however doing the same via web interface (VMWare - Configure - Test) just hangs.  Uploaded file created by "collect system logs"

logs-20180625-103439.tar

Pavel

Hi,

file with logs was empty, pls collect logs manually:

Note a short problem description in the text field of the upload form.

cd /home/lpar2rrd/lpar2rrd  # or where is your LPAR2RRD working dir
tar cvhf logs.tar logs etc tmp/*txt 
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.lpar2rrd.com 

Pavel

Hi

go through this docu http://www.lpar2rrd.com/https.htm  to assure you have LWP version > 6.x

 

When it does not help then removing of openssl package might resolve it (at least we have seen that once).

You have installed opens as rrdtool dependency, remove it, it does not affect AIX system opensssl : lslpp -L | grep -i opens

 

rpm -qa| grep openssl

rpm -q <package>

gforney

Performed following:

aixth70 $. /software/lpar2rrd/etc/lpar2rrd.cfg
aixth70 $$PERL -MLWP -e 'print "LWP Version: $LWP::VERSION\n"'
LWP Version: 6.06
aixth70 $$PERL /software/lpar2rrd/bin/perl_modules_check.pl
aixth70 $

[root@aixth70:/root] #rpm -qa | grep open
openssl-1.0.1g-1.ppc
openldap-devel-2.4.40-1.ppc
openldap-2.4.40-1.ppc

[root@aixth70:/root] #rpm -e openssl-1.0.1g-1.ppc --nodeps

[root@aixth70:/root] #rpm -qa | grep open
openldap-devel-2.4.40-1.ppc
openldap-2.4.40-1.ppc

Same results:

vmware timeout : timeout has been set to 3500
Waiting for VMware: 11337996
LPAR2RRD free version 5.07
Vmware    start: HQ_vCenter|inhqvmmhqpcf001.cinfin.com|cinfin\lpar2rrd Fri Jun 29 12:00:04 2018
RRDp    version: 1.4008
RRDtool version: 1.4.8
Perl version   : 5.008008
SDK            : HQ_vCenter, vSphere SDK for Perl version-a: 6.5.0
vmware timeout : expired after 3500 seconds : kill -ALRM 11337996
reducing       : vm names : start 1530288285
reducing       : vm names : stop 1530288285 lines read:1928, lines written:1928
installing WWW : install-html.sh vmware
Host identif   : AIX aixth70 2 7 00CB3F174C00 0210B3F17
timestamp      : Fri Jun 29 12:04:45 EDT 2018
AS400 cleaning :
clean all /JOB :
Apparently nothing new, install_html.sh exiting
heatmap        : start Fri Jun 29 12:04:55 2018
heatmap        : (VMware) set cpu utilization for 1528 vm
heatmap        : (VMware) set memory utilization for 1528 vm
heatmap        : (VMware) set cpu utilization for 54 pools
heatmap        : (VMware) set memory utilization for 54 pools
heatmap        : end Fri Jun 29 12:05:02 2018
CPU cfg VM advs: not this time 29 == 29

I having a devil of a time getting the requested file uploaded.  Will attempt to send an updated file created after the changes above. 

gforney

File uploaded as gforney.logs.tar.gz.  Upload seemed to complete but never got confirmation email.

Pavel

we got the uploaded file, we will let you know (today/tomorrow)

Pavel

Hi,

sorry for delay.

what is you version of libwww-perl and Net-HTTP?

Similar problem has been resolved by dowgrade of them to below version:

    libwww-perl-6.03
    Net-HTTP-6.03
http://rm-rf.es/vsphere-perl-sdk-soap-request-error-possibly-a-protocol-issue/

gforney

Based on the info you provided and this website I started poking around and found multiple versions installed at various locations.  I move the lpar2rrd/vmware-lib to the front of the list on PERL5LIB in lpar2rrd.cfg and the problem vanished.  Thanks so much for the help.  

Pavel

yep, lpar2rrd/vmware-lib should be at start of PERL5LIB