getting error when selecting the JOBS_CPU tab

error is a picture:

Error Happened
- $$LPAR2RRD_HOME$$/logs/error-cgi.log
- Webserver error log

but I cannot find the error log
#uname -a
Linux CentOS72-P7 3.10.0-327.10.1.el7.ppc64 #1 SMP Thu Feb 18 12:31:54 GMT 2016 ppc64 ppc64 ppc64 GNU/Linux


  • do you have a problem only with JOBS_TAB?
    tail /home/lpar2rrd/lpar2rrd/logs/error-cgi.log
  • yes only that tab.
    That file is empty.
    I cannot find anything in the apache logs either
  • It is strange, somewhere should be an error if that appears in the GUI.
    Either in that log or in Apache error_log.
    Could you try to use another browser or Ctrl-F5 in the browser to avoid browser caching?
    tail -5 error_log
    tail -5 access_log
    can you see new entries in the access log when you refresh the page in browser?
  • I see the entries in the access log. they are like I posted in the first post. but nothing in the error_log. tied several browsers.
    do you think it would help If I re-installed?
  • reinstall does not help.

    Send us logs pls.

    cd /home/lpar2rrd/lpar2rrd # or where is your LPAR2RRD working dir
    tar cvhf logs.tar logs etc tmp/*txt # do not miss "h" option in tar
    gzip -9 logs.tar

    Send us logs.tar.gz via
  • Logs sent
  • hello guys,
    i get the same error for the JOB_CPU view
  • after updating the server to 4.84-3 we get new metrics and the view JOB-CPU is gone :

    first impression is not so bad.
  • Hi,

    problem was that both run the lpar2rrd server which does not support IBM i OS agent.
    You have tu upgrade lpar2rrd to 4.84-2 at least (actually 4.84-3) as is noted in the install docu:
  • thanks, working now after upgrading. Thanks
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