Xormon NG not showing ESX hosts

jbaldwin

Hi there,

I'm not able to see any ESX hosts in a Xormon NG 1.7.5 instance. I can see all of the VMs for each cluster in the tree, but there's no ESX.

I can see the ESX hosts in the Heatmap under Servers and Server Table, but if I click a host I get 2 errors;

• Cannot find item in merged tree
• Navigation failed, no item...

This is for an ESX8 cluster. I can see everything (VMs and ESX hosts) in an older Xormon/Lpar2rrd instance (7.95)

Thanks in advance!

Jindra

Hi,

send us logs

UI --> settings --> Logs --> support logs: follow the form

Send us generated file via https://upload.xormon.com

Note a reference pls.

jbaldwin

Just uploaded logs and referenced this thread.

Thank you!

Jindra

Hi,

pls upgrade to our latest version, upper right Settings->Upgrade

Version 1.7.17

https://download.xormon.com/ng/xormon-ng-1.7.17.tar.gz

Let it run one day, refresh you GUI,

let us know,

if it is not ok then send us logs again

jbaldwin

Just upgraded to 1.7.17, and will let it run for a day and post results tomorrow.

Thanks for the help!

jbaldwin

Still not showing any ESX hosts in the tree, and viewing from the heatmap leads to errors. I've uploaded logs and referenced this thread/

Thanks!

andrekruger

i have the same issue, also running Xormon NG 1.7.5

alexo

Same happens on 1.8 appliance for ESXi hosts that are not member of a cluster.

Any ideas how to make it work for 'stand alone' hosts?

Thank you

alexo

This is the error I get:

Error (click for detail)

Cannot find item in merged tree!

Warning

Navigation failed, no item /esxi-cpu?item_id=vmware_37e84cfc-c23e-49fa-bcf4-c4ea4189aa90_23_esxi_host-6007 in tree!

alexo

@Pavel Do you have a solution for this one? We're not able to work with hosts outside clusters. Thank you.

Pavel

no, this is not implemented. I do not see a point why to use standalone ESXi not being clustered.

we will do it once we have time, actually it is not our priority, I just put it on our TODO list

alexo

We have locations with a single host and we need the same functionality. Thank you

Matej

Hi Alexo,

please try this version: https://download.xormon.com/ng/xormon-ng-1.8.4.tar.gz

Upgrade docs: https://xormon.com/xormon-upgrade.php

Let it run for an hour and check if you can see the ESXi in the menu.

andrekruger

is there release notes for 1.8.4?

alexo

Hello,

ESXi hosts are now shown correctly, since I had data already they became available as soon as I upgraded.

Thank you!

I'll keep testing and let you know in case of issues.

Pavel

1.8.4 contains just some minor bug fixes like this one