Stor2rrd not collecting FS9100 data

paddyrooney

Hi Pavel,

I hope you can help, for some reason Stor2rrd stopped collecting data from our FS9100 last Wednesday @ 14:55. I've checked the logs for the host that runs Stor2rrd and nobody was on it at this time and no changes occurred on the storage unit at this time either.

What I see in the logs is the following lines repeated continuously

Tue Jun 20 12:40:58 2023: Capacity for pool "dmt_scm_fs9100a" not found! /home/stor2rrd/stor2rrd/bin/AlertStor2rrd.pm:2185

Tue Jun 20 12:40:58 2023: Capacity for pool "ixn_scm_fs9100a" not found! /home/stor2rrd/stor2rrd/bin/AlertStor2rrd.pm:2185

Tue Jun 20 12:40:58 2023: Capacity for pool "dmt_csnx_fs9100a" not found! /home/stor2rrd/stor2rrd/bin/AlertStor2rrd.pm:2185

Tue Jun 20 12:40:58 2023: Capacity for pool "ixn_csnx_fs9100a" not found! /home/stor2rrd/stor2rrd/bin/AlertStor2rrd.pm:2185

Max. recursion depth with nested structures exceeded at /usr/opt/perl5/lib/5.28.1/aix-thread-multi/Storable.pm line 278, at /home/stor2rrd/stor2rrd/bin/svcperf.pl line 945.

I did see you have mentioned in https://forum.xorux.com/discussion/1264/svc-some-data-missing about Max recursion on AIX due to the perl version, so I have included the lines

"use Storable qw(retrieve nstore);

# Bug: Max. recursion depth with nested structures exceeded

Storable::recursion_limit=-1;

Storable::recursion_limit_hash=-1;"

I've also check for ownership issues and found some owned by apache but this has not made a difference.

Any suggestions would be a great help.

paddyrooney

One thing to note is that we have started using safeguard copies on the storage, so these will create a child pool for each storage pool where enabled.

Pavel

Hi,

upgrade to this version: https://www.stor2rrd.com/download-temp/stor2rrd-7.62-6.tar

upgrade docu: https://www.stor2rrd.com/download-temp/stor2rrd-7.62-6.tar

if you do not see data in graphs in 1 hour after the upgrade, send us logs

Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

tar cvhf logs.tar logs tmp/*txt

gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com