Missing Datastores after upgrade

vadim

I have upgraded 4.92 to 4.95 (virtual appliance). Now Datastores disappeared from menu tree. 'Datastores TOP' shows table, but other tabs (IOPS read/write, Data read/write) shows error:

Error happened
Check
 - $$LPAR2RRD_HOME$$/logs/error-cgi.log
 - Web server error log

error-cgi.log shows:

nope : Multi graph mem aggregated rrdtool error : ERROR: I don't understand ':storage1 XORUX #FF8040' in command: 'PRINT:curg23:AVERAGE:%6.0lf XORUX dstrag_iopsr XORUX ctc-vcenter-m XORUX enc3-esx-2:storage1 XORUX #FF8040'. at /home/lpar2rrd/lpar2rrd/bin/detail-graph-cgi.pl line 11023.

Please help to fix datastores.

Pavel

I see 2 problems:
1. datastores are missing in the menu
2. graphs failing

ad2) problem is obvious here, you have character ":" in datastore name what causes a problem, we will fix it quickly, it is not a problem
ad1) do all datastores disappered from menu? Send us logs for further investigation of this:
Send us logs pls. Pls note a short problem description in the text field of the upload form.

cd /home/lpar2rrd/lpar2rrd                # or where is your LPAR2RRD working dir
tar cvhf logs.tar logs etc tmp/*txt *.out # do not miss "h" option in tar
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.lpar2rrd.com

vadim

Uploaded 'logs.tar.gz' with link to this topic in comments.

vadim

All datastores disappeared:

Jindra

Hi,
there is a bug in preparing menu with datastores.
Get fix from
http://download.lpar2rrd.com/patch/vmw2rrd.pl.gz
gunzip and copy file from the link into /home/lpar2rrd/lpar2rrd/bin (755,lpar2rrd owner) or where is your home lpar2rrd dir.
Let run regular load  or load it manually
./load.sh
Immediatelly prepare new menu
./load.sh html
reload browser and you should see datastores

vadim

Now have both menu and graphs fixed with your patches, Pavel and Jindra.
Many thanks for your support!

jim.lung@ycdsb.ca

I also have the same problem with 4.95-1. I'm trying to download the file http://download.lpar2rrd.com/patch/vmw2rrd.pl.gz , but no longer exist.

Jindra

Hi Jim
the patch file is again in place
http://download.lpar2rrd.com/patch/vmw2rrd.pl.gz

jim.lung@ycdsb.ca

Hi Jindra,

Thanks for the response. I have tried the new vmw2rrd.pl file but have not fix the problem.

Jindra

Hi Jim
su - lpar2rrd
ls -l bin/vmw2rrd.pl
you should see this file length 242870 Oct 22 11:29 bin/vmw2rrd.pl

Have you done ?
./load.sh
Immediatelly prepare new menu
./load.sh html
reload browser and you should see datastores

If still no change then send us logs
as mentioned above in this threads

jim.lung@ycdsb.ca

Hi Jindra,

The file provided has the wrong time but the file size is the same.

-rwxr-xr-x 1 lpar2rrd lpar2rrd 242870 Oct 22 05:29 bin/vmw2rrd.pl

Does that makes the difference?
and yes I have ran both the ./load.sh and ./load.sh html and still no fix.

Jindra

The file size must be same.
So pls upload logs as mentioned above in this thread

Jindra

Hi Jim
try again
./load.sh html
reload browser and you should see datastores
You probably did it yesterday before the ./load.sh finished

jim.lung@ycdsb.ca

Just tried, and still no luck.