STOR2RRD - Qumulo - no statistics

zeqmx51

Hi, We are missing statistics from our Qumulo environment and I’m hoping to get some good hints and tips how to re-establish the statistic collections again. We are now running version 7.50.

Indications from logs are:

/home/stor2rrd/stor2rrd/bin/qumuloperf.pl has too many errors.

Expreimental keys on scalar in now forbidden at /home/stor2rrd/stor2rrd/bin/qumuloperf.pl line 514.

Type of arg 1 to keys must be hash or array (not hash element) at /home/stor2rrd/stor2rrd/bin/qumuloperf.pl line 514. Near”})”

Expreimental keys on scalar in now forbidden at /home/stor2rrd/stor2rrd/bin/qumuloperf.pl line 536.

Type of arg 1 to keys must be hash or array (not hash element) at /home/stor2rrd/stor2rrd/bin/qumuloperf.pl line 536. Near”})”

Expreimental keys on scalar in now forbidden at /home/stor2rrd/stor2rrd/bin/qumuloperf.pl line 629.

Type of arg 1 to keys must be hash or array (not hash element) at /home/stor2rrd/stor2rrd/bin/qumuloperf.pl line 629. Near”})”

Expreimental keys on scalar in now forbidden at /home/stor2rrd/stor2rrd/bin/qumuloperf.pl line 652.

Type of arg 1 to keys must be hash or array (not hash element) at /home/stor2rrd/stor2rrd/bin/qumuloperf.pl line 652. Near”})”

Expreimental keys on scalar in now forbidden at /home/stor2rrd/stor2rrd/bin/qumuloperf.pl line 670.

Type of arg 1 to keys must be hash or array (not hash element) at /home/stor2rrd/stor2rrd/bin/qumuloperf.pl line 670. Near”})”

Any hints on what to do to reestablich the Qumulo statistics.

Regars /Lars

DavidL

Hi,

1. Apply following script:

https://download.stor2rrd.com/patch/7.51-1-2-g38eee/qumuloperf.pl.gz

Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)

-rw-rw-r-- 1 stor2rrd stor2rrd 24056 Oct 14 10:18 qumuloperf.pl

If your web browser gunzips it automatically then just rename it: mv qumuloperf.pl.gz qumuloperf.pl

Assure that file size is the same as on above example

2. Wait for 2 hours and check Stor2rrd gui

3. Send us logs if problem still persists

cd /home/stor2rrd/stor2rrd # or your STOR2RRD working dir
tar cvhf logs.tar logs tmp/*txt
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

zeqmx51

Hi, replaced the qumuloperf.pl with the one provided but unfortunately no statistics is being presented by stor2rrd. We have high restrictions on passing out logfiles so if there is any directions that can be share I would appreciate it.

DavidL

Hi,

Unfortunately, without at least file '/home/stor2rrd/stor2rrd/logs/error.log-qumuloAlias (qumuloAlias => alias under which you have Qumulo in Stor2rrd gui), we are unable to detect the root problem and advice you how to fix it.

As was said, this one file is bare minimum. From information we currently have, we can't be sure, it will be enought. We might ask for more information based on what we will find in error.log-qumuloAlias.