STOR2RRD ALERT Configuration , mailing group is not working.

I have set stor2rrd for my IBM flash system V9k storage monitoring, I am trying to configure alerts but email is not receiving even though postfix is configured and running also there is nothing showing in queue of mail log. Hardware event logs are generating test email but without graphs. I am a beginner, detailed explanation or guidance will be helpful



  • Karel
    edited September 2022


    send us output from these commands:

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

    tail logs/alert_event_history.log

    tail logs/alert_history.log

  • Hi,

    1. aletring is working I expect, you see records in UI --> settings icon --> alerting
    2. do you see any related records in /var/log/mailog ?
    3. send us your mail configuration via , it is about this file: /home/stor2rrd/stor2rrd/etc/web_config/alert*

  • hello karel your command is showing this result. the second file doesnot exist in the directory

  • UmmeKulsum
    edited September 2022

    please see the result of cat /home/stor2rrd/stor2rrd/etc/web_config/alert*

  • Hi,

    there are 2 different possibilities in alerting.

    1. Performance statistics alerting

    Target email adresses are configured in "E-mail groups" tab.

    Then you have to assign the right email group to each alerting rule.

    1. HW event alerting

    Target emails must be configured in "Options HW events" tab in the field called "E-mail targets".

    If you want to have more email targets there, you can separate them by a space.

  • update: the email is now receiving we are receiving cpu utilization with graphs, thanks for the help

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