Brocade Switch data not displayed in Web UI

saitou

Brocade Switch data not displayed in Web UI.

Please let me know if there is a way to resolve the error.

I updated the IP address in 'SAN device configuration' as the IP address of the Switch has changed.

I loaded the UI after a while, but an error is returned.

---

# ./load.sh html

 :

Adding SAN port:

SAN not in cfg : devicename:xxxxx - skipped

SAN not in cfg : devicename:xxxxx - skipped

---

Stor2rrd version is 7.2.

config_check.sh was OK.

Pavel

Hi,

1. we support free users only on the latest product version, actually 7.40, download and upgrade
2. is connection test working? UI --> settings --> SAN --> switch --> connection test

If it works and you cannot see it in the UI then send us logs

Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

tar cvhf logs.tar logs tmp/*txt

gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

saitou

Thank you for your comment.

The connection test is working, but no data appears in the UI.

I have sent you the log.

Please check the log.

Karel

Hi,

Upgrade to the latest version 7.40.

This issue should already be fixed there.

Let us know if the issue persists.