issue with Unity

appreciate your support as we have issue after add Unity box to stor2rrd tool
the new box not appears on capacity dashboard also the below error
"No rrd file found . Prediction failed"


  • Hi,

    Send us logs. 
    Note a short problem description in the text field of the upload form.

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    tar cvhf logs.tar logs tmp/*txt
    gzip -9 logs.tar

    Send us logs.tar.gz via
  • uploaded dear 
  • Hi,

    it looks like you didn't receive an email from me.
    You probably filled incorrect email address in the upload form.

    Nevermind, here it is again:

    follow these steps and send us output.

    su - stor2rrd
    cd /home/stor2rrd/stor2rrd
    ./bin/ <alias of the affected Unity device>

    In the output from above commands you should find "uemcli" command.
    (something like this: "/usr/bin/uemcli -d asda -u asda -p XXX -noHeader /sys/general show -detail")

    Just copy&paste this command to the command line and replace "/sys/general show -detail" by this "/stor/prov/luns/lun show -detail -output nvp".
    Use password instead of XXX.
    After then execute this command and send us output. or
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