issue with Unity

Ismail

appreciate your support as we have issue after add Unity box to stor2rrd tool
the new box not appears on capacity dashboard also the below error
"No rrd file found . Prediction failed"

Karel

Hi,

Send us logs. 

Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs.tar logs tmp/*txt
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

Ismail

uploaded dear 

Karel

Hi,

it looks like you didn't receive an email from me.
You probably filled incorrect email address in the upload form.

Nevermind, here it is again:

follow these steps and send us output.

su - stor2rrd
cd /home/stor2rrd/stor2rrd
./bin/config_check.sh <alias of the affected Unity device>

In the output from above commands you should find "uemcli" command.

(something like this: "/usr/bin/uemcli -d asda -u asda -p XXX -noHeader /sys/general show -detail")

Just copy&paste this command to the command line and replace "/sys/general show -detail" by this "/stor/prov/luns/lun show -detail -output nvp".

Use password instead of XXX.

After then execute this command and send us output.
https://upload.stor2rrd.com or support@stor2rrd.com