Problem with the installation stor2rrd

Selix

I have installed stor2rrd via installation page. everything is fine. But after i run to test the script then get failure..
# ./load.sh
...
...
ERROR : svct1255: Can't open /web/stor2rrd/data/svct1255/config.html (fresh install or upgrade?, then it is ok): No such file or directory bin/LoadDataModule.pm:6781
ERROR : svct1255: Volumes cfg file has been found : /web/stor2rrd/data/svct1255/VOLUME/volumes.cfg ./bin/storage.pl:6385
ERROR : Exiting svct1255 as some core cfg file is missing: config.html || pool.cfg || volumes.cfg
....
..

oneone have any idea?
Regards
Selim

Pavel

this might happen afrter fresh install (configuration is not ghatered yet), if the issue persist for more than 1 hour then feel free to send us log.

Pls note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
find data -exec ls -ld {} \; > tmp/list_data.txt
ps -ef |egrep "2rrd|svc|xiv|ds8|ds5|hus|vspg|netapp|horcm" >> tmp/list_data.txt
tar cvhf logs.tar logs etc tmp/*txt *.out # do not miss "h" option in tar
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

Selix

ok. thanks.

Selix

we find out that the perl interpreter was wrong. thanks Pavel for your help.

1ti22

I have the same problem. Where did you set the perl interpreter?

Pavel

There can be many reasons, message generally means that storage configuration has not been downloaded (yet?)

at first check if this is ok:
cd /home/stor2rrd/stor2rrd
./bin/config_check.sh


if ok, the check if anything obious in /logs/*<storage name>*
assure you user /opt/freeware/bin/perl on AIX

send us logs if you go nowhere
note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
find data -exec ls -ld {} \; > tmp/list_data.txt
ps -ef |egrep "2rrd|svc|xiv|ds8|ds5|hus|vspg|netapp|horcm" >> tmp/list_data.txt
tar cvhf logs.tar logs etc tmp/*txt *.out # do not miss "h" option in tar
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com