stor2rrd not collect data for SAN switches

i have configured SAN switches (Brocade 6510) in to stor2rrd configuration and only data I have are CPU/Memory, Configuration and SAN SW are shown in health status. 
In the logs I found only `Could not find ports for <SW_name> in .....` and `Alerting is unavailable! Last update time is not defined!`

I tried to investigate by myself but without lucky. 


  • Hi,

    send us output from this:

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    ./bin/ <Switch IP>

  • Hi, 
    I sent the file via
  • Hi Piotr,

    connection to the switch seems to be ok.

    Send us the output from this:

    su - stor2rrd
    crontab -l | grep sanperf

  • piterko
    edited March 2021
    Hi Karel

     0,5,10,15,20,25,30,35,40,45,50,55 * * * * /var/IBMtools/www/stor2rrd/ > /var/IBMtools/www/stor2rrd/load_sanperf.out 2>&1
  • Hi Piotr,

    ok, we would need to see logs.

    Send us logs. 
    Note a short problem description in the text field of the upload form.

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    tar cvhf logs.tar logs tmp/*txt
    gzip -9 logs.tar

    Send us logs.tar.gz via

  • Hi Karel, 
    the logs were sent 
  • Hi Piotr,

    it looks like you are using Virtual Fabrics on your SAN switches.
    Can you confirm it?

    If that's true then you have to use snmp v3.
    --> Brocade/QLogic Virtual Fabric support

    Let us know.
  • Hi Karel, 
    yes, that was the point - I've got info from our SAN admin that we're using Virtual Fabrics. 
    After enabling SNMPv3 on SAN SW and reconfiguration switches in stor2rrd to use snmp v3 it start collecting data. 

    thank you for help :) 
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