Retrieve san configuration issue

shimaore

Hi All, 


I am now experiencing a strange issue: 
When selecting SAN (switches) configuration to get an overall view of the SAN , the software just goes into a loop without showing any data 

Here are the error.log

Use of uninitialized value $RRDp::error_mode in string eq at /usr/lib64/perl5/vendor_perl/RRDp.pm line 168.

Tue Dec  8 14:55:03 2020: SAN SWITCH : san.pl : load_san failed: ERROR: '/data/stor2rrd/data/BFRCRBSWI002/port19.rrd' is too small (should be 12432216 bytes) at /data/stor2rrd/bin/san.pl

line 2690.

 /data/stor2rrd/bin/san.pl:113

Thanks in advance 

Karel

Hi,

it looks like that rrd file is corrupted.
We would need to see the output from these commands:

ls -l /data/stor2rrd/data/BFRCRBSWI002/port19.rrd
rrdtool fetch /data/stor2rrd/data/BFRCRBSWI002/port19.rrd AVERAGE -s -20min
cd /data/stor2rrd/
./bin/check_rrdtool_stor2rrd.sh

NOTE: the last command can take some time, so let it work till end and then send us the output

shimaore

thanks , here is the information requested 

[stor2rrd@SANMONITORING root]$ ls -l /data/stor2rrd/data/BFRCRBSWI002/port19.rrd

-rw-r--r-- 1 stor2rrd stor2rrd 7524352 Oct 20 16:44 /data/stor2rrd/data/BFRCRBSWI002/port19.rrd

[stor2rrd@SANMONITORING root]$ rrdtool fetch /data/stor2rrd/data/BFRCRBSWI002/port19.rrd AVERAGE -s -20min

ERROR: '/data/stor2rrd/data/BFRCRBSWI002/port19.rrd' is too small (should be 12432216 bytes)

[stor2rrd@SANMONITORING root]$ cd /data/stor2rrd/

[stor2rrd@SANMONITORING stor2rrd]$ ./bin/check_rrdtool_stor2rrd.sh

................................................................  rm data/BFRCRBSWI002/port19.rrd

............Checked files: 7601

*********************************************************************************

There are 1 corrupted RRDTool database files, delete them to avoid problems!

Get the list of files: cat /tmp/check_rrdtool.sh-29083

Get the list errors: cat /tmp/check_rrdtool.sh-29083-error

*********************************************************************************

Karel

Hi,

there is just one corrupted file.

Remove that file:

rm /data/stor2rrd/data/BFRCRBSWI002/port19.rrd

After then:

cd /data/stor2rrd/
./load.sh

Refresh stor2rrd UI (ctrl+F5).
Let us know if that helped. Thanks.