Unity 500 FW 4.2.3

avantdil

Hello!
when checking the configuration, I see this warning

WARNING: UNITY agent is not scheduled in crontab
Put there this line as per documentation (under user: stor2rrd):
crontab -e
0,5,10,15,20,25,30,35,40,45,50,55 * * * * /home/stor2rrd/stor2rrd/load_unityperf.sh > /home/stor2rrd/stor2rrd/load_unityperf.out 2>&1

Ignore it if you have just done in past 5 - 10 minutes

but i have this string in crontab (more than 2 days)

about this file
-rwxr-xr-x  1 stor2rrd stor2rrd  4354 Dec  1 13:37 load_unityperf.sh

error log


Mon Dec  7 10:05:07 2020: Can't open /home/stor2rrd/stor2rrd/data/Unity500/pool.cfg : No such file or directory : (ignore after fresh install) /home/stor2rrd/stor2rrd/bin/storage.pl:17074
Mon Dec  7 10:05:07 2020: Unity500: VOLUME cfg file has not been found : /home/stor2rrd/stor2rrd/data/Unity500/VOLUME/volumes.cfg /home/stor2rrd/stor2rrd/bin/storage.pl:18896
Mon Dec  7 10:05:07 2020: Unity500: Can't open /home/stor2rrd/stor2rrd/data/Unity500/config.html is missing (fresh install or upgrade?, then wait about 20mins) /home/stor2rrd/stor2rrd/bin/LoadDataModule.pm:46700
Mon Dec  7 11:05:09 2020: Unity500: Can't open /home/stor2rrd/stor2rrd/data/Unity500/config.html is missing (fresh install or upgrade?, then wait about 20mins) /home/stor2rrd/stor2rrd/bin/LoadDataModule.pm:46700
Mon Dec  7 11:05:09 2020: Unity500: Volumes cfg file has not been found : /home/stor2rrd/stor2rrd/data/Unity500/VOLUME/volumes.cfg /home/stor2rrd/stor2rrd/bin/storage.pl:19121
Mon Dec  7 11:05:09 2020: Unity500 : Volumes not found! EMC UNITY is probably configured only for NAS (file). Skip graphs for volumes! /home/stor2rrd/stor2rrd/bin/storage.pl:519
Mon Dec  7 11:05:09 2020: Unity500 : Volumes not found! EMC UNITY is probably configured only for NAS (file). Skip graphs for volumes! /home/stor2rrd/stor2rrd/bin/storage.pl:538
Mon Dec  7 11:05:09 2020: Can't open /home/stor2rrd/stor2rrd/data/Unity500/pool.cfg : No such file or directory : (ignore after fresh install) /home/stor2rrd/stor2rrd/bin/storage.pl:17074
Mon Dec  7 11:05:09 2020: Unity500: VOLUME cfg file has not been found : /home/stor2rrd/stor2rrd/data/Unity500/VOLUME/volumes.cfg /home/stor2rrd/stor2rrd/bin/storage.pl:18896
Mon Dec  7 11:05:09 2020: Unity500: Can't open /home/stor2rrd/stor2rrd/data/Unity500/config.html is missing (fresh install or upgrade?, then wait about 20mins) /home/stor2rrd/stor2rrd/bin/LoadDataModule.pm:46700 

Pavel

Hi,

I suppose it is not working, is the connection ok?

./bin/config_check.sh Unity500

avantdil

Connection is okay 

=========================

STORAGE: Unity500: UNITY

=========================

  TCP connection to "x.x.x.x" on port "443" is ok

/usr/bin/uemcli -d x.x.x.x -u stor2rrd -p XXX -noHeader /sys/general show -detail

1:    System name             = CKM00xxxx03721

      Model                   = Unity 500

      Platform type           = EMC Storage System

      Product serial number   = CKM00xxxx03721

      Auto failback           = on

      Health state            = OK (5)

      Health details          = "The system is operating normally."

      Power (Present)         = 2400 watts

      Power (Rolling Average) = 2413 watts

      Supported SP upgrades   = SP600

  connection ok

Pavel

su - stor2rrd

crontab -l| grep unityperf

avantdil

[stor2rrd@ekb-stor2rrd ~]$ crontab -l| grep unityperf

0,5,10,15,20,25,30,35,40,45,50,55 * * * * /home/stor2rrd/stor2rrd/load_unityperf.sh > /home/stor2rrd/stor2rrd/load_unityperf.out 2>&

Pavel

Hi,

send us logs

Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

tar cvhf logs.tar logs tmp/*txt

gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

avantdil

Hello!
logs uploaded

Karel

Hi,

it looks like your Unity device does not provide statistics.

We would need to see the output from this command:

/usr/bin/uemcli -d <IP> -u stor2rrd -p <password> -noHeader /metrics/metric -availability historical show -output csv

Karel

Hi,

you can ignore my previous comment.

I've noticed that you have got missing one character in the crontab:

crontab -e
0,5,10,15,20,25,30,35,40,45,50,55 * * * * /home/stor2rrd/stor2rrd/load_unityperf.sh > /home/stor2rrd/stor2rrd/load_unityperf.out 2>&

-->

0,5,10,15,20,25,30,35,40,45,50,55 * * * * /home/stor2rrd/stor2rrd/load_unityperf.sh > /home/stor2rrd/stor2rrd/load_unityperf.out 2>&1

You have to add "1" at the end of this line. Let it work at least one hour after then and let us know if that helped.

avantdil

Hi, Karel!

i uploaded output uemcli to pastebin (it large) 
https://pastebin.com/w1XcUAeQ
and i fixed one missing character in the crontab, after idling 20 minutes i can try to check it again, thanks!

avantdil

well, there was only one problem - my attentiveness
1 missing character in the crontab..

thanks your all for help!