API connection failed!!!

shimaore

Hello All, 



I am now experiencing the following error since changing the role of the stor2rrd user from monitor to admin for ssh
Bearing in mind I did the same action on 5 other cdot and not experiencing the same issue.  

SSH connection OK

  Testing API connection...

  ERROR Fri Nov  6 14:02:30 2020 na_apitest.pl: API test failed: Can't connect to xxxxxxxx:443

  INFO Fri Nov  6 14:02:30 2020 HOSTNAME: xxxxxxx, NETAPP MODE: C-mode

  INFO Fri Nov  6 14:02:30 2020 URL: https://xxxxxxxx:443/servlets/netapp.servlets.admin.XMLrequest_filer

  API connection failed!!!

netapp 

 security login show stor2rrd                                                             

Vserver: xxxxxxx

                                                                 Second

User/Group                 Authentication                 Acct   Authentication

Name           Application Method        Role Name        Locked Method

-------------- ----------- ------------- ---------------- ------ --------------

stor2rrd       ontapi      password      monitor          no     none

stor2rrd       ssh         password      admin            no     none

stor2rrd       ssh         publickey     admin            -      none

Thanks

Pavel

Hi,

fist of all, why do you want to change stor2rrd role to admin?

shimaore

Hi , I am using the stor2rrd user for doing remote ssh without requiring a password and launch scripts which requires admin role 

Kind Regards

Pavel

do you get anything through: https://xxxxxxxx:443/servlets/netapp.servlets.admin.XMLrequest_filer

you can try to use it via wget if you do not have access to the storage from your PC.

shimaore

Here we go 

This site can’t be reached

xx.xx.xx.xx unexpectedly closed the connection.

Try:

• Checking the connection
• Checking the proxy and the firewall
• Running Windows Network Diagnostics

ERR_CONNECTION_CLOSED

Pavel

try wget from stor2rrd host