No VMAX/PMAX in Capacity Pool after upgrade to Unisphere 9.2.0.1

roy

Hi 
After upgrading the Unisphere to 9.2.0.1, STOR2RRD is not showing Capacity Pool for VMAX and PMAX
They show up under Capacity


But not under Capacity Pool


We are using STOR2RRD v2.81

Regards,
Roy

Pavel

Hi,

send us logs

Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

tar cvhf logs.tar logs tmp/*txt

gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

roy

Hi Pavel
Uploaded

Also noticed another error, on STOR2RRD 2.81, maybe its only on our system... The Export to csv in Capacity is generating an error csv file, yet its fine in Capacity Pool

Karel

Hi Roy,

use this file as a fix:

https://download.stor2rrd.com/patch/2.83-3-9-g08cf/vmaxperf_v8.pl.gz

Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)

-rwxr-xr-x 1 stor2rrd stor2rrd 218996 Oct 13 15:23 vmaxperf_v8.pl

If your web browser gunzips it automatically then just rename it: mv vmaxperf_v8.pl.gz vmaxperf_v8.pl

Assure that file size is the same as on above example

Let it work about 1-2 hours after deploying that file. Pls let us know if that helped.

Karel

Hi Roy,

regarding second issue. Can you send us the error message from that csv file?

roy

The error inside the csv file

X-XoruX-Error: QUxMOkFMTDpjYXBfdG90YWwgZmFpbGVkIEVSUk9SOiBpbnZhbGlkIHJwbiBleHByZXNzaW9uIGluOiB0b3QwLDAsKyBhdCAvc3RvcjJycmQvc3RvcjJycmQvYmluL2RldGFpbC1ncmFwaC1jZ2kucGwgbGluZSA5OTI4LgogL3N0b3IycnJkL3N0b3IycnJkL2Jpbi9kZXRhaWwtZ3JhcGgtY2dpLnBsOjc2NA==

roy

Replaced the vmaxperf file, didnt fix the Capacity pool but now I have all zeros in Capacity for PMAX/VMAX

Karel

Hi Roy,

you have to wait at least one hour after deploying that file. Your stor2rrd did not collect data from your VMAX/PMAX devices.

roy

Thank you
The Capacity Pool issue is fixed

Karel

Hi Roy,

ok, thanks for confirmation. What about second issue?

roy

Still getting the error in the csv file