Lukas

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Lukas
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  • Hello, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
    in IBM FlashSystem 5200 ports drawing issue Comment by Lukas March 7
  • Hello, What version of stor2rrd do you have? Thank you
    in IBM FlashSystem 5200 ports drawing issue Comment by Lukas March 7
  • Hello, Send us logs. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
    in INFORTREND.pm line 124: load_host failed: Month '-1' out of range 0..11 Comment by Lukas February 22
  • Hello, Is there any load on the storage Infortrend-storage1? 1. Send us screenshot STORAGE -> Infortrend-storage1 -> POOL -> IO 2. Apply these fixes: https://download.stor2rrd.com/patch/7.60-2-1-g9be3/storage.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd…
    in INFORTREND.pm line 124: load_host failed: Month '-1' out of range 0..11 Comment by Lukas February 22
  • Hello, 1. We will prepare a debugging script for you. 2. No. It doesn't matter if you use ssh or rest api. Do the following cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ls -l html/jquery/ > tmp/html.txt ls -l www/jquery/ > tmp/www.txt ls -l data/3PAR-SOLOD/ > 3par_list.txt tar cvhf logs.tar tmp/*txt…
    in 3par CPG alert Comment by Lukas November 2022
  • Hello, 1. About connection test of the storage via GUI. Try this fix: https://download.stor2rrd.com/patch/7.51-4/device_cfg.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, lpar2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 61025 9. Nov 10.55 device_cfg.pl If your web browser gunzips it automatically then just…
    in 3par CPG alert Comment by Lukas November 2022
  • Hello, I apologize for delay. You ignore connection test error of the storage via GUI. We will send you the fix. Do you see data in GUI? If not send us logs: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/htc01m1/log/* gzip -9 logs.tar Send us logs.tar.gz via…
    in 3par CPG alert Comment by Lukas November 2022
  • Hello, Try this fix: https://download.stor2rrd.com/patch/7.51-4/vspg_apitest.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 9948 Nov 3 12:19 vspg_apitest.pl If your web browser gunzips it automatically then just rename it: mv vspg_apitest.pl.gz vspg_apitest.pl…
    in 3par CPG alert Comment by Lukas November 2022
  • ok. It is strange. 1. Are there special characters in the password? 2. Do the following: su -l stor2rrd (lpar2rrd on virtual appliance) cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./bin/config_check.sh <STORAGE ALIAS> Thank you
    in 3par CPG alert Comment by Lukas November 2022
  • Hello, ok. Try this curl command: curl -k -X POST -u <user>:<password> https://<IP>:23451/ConfigurationManager/v1/objects/storages/730000211918/sessions -H 'Content-Type: application/json' -H 'Accept: application/json' -H 'Connection: keep-alive' Thank you
    in 3par CPG alert Comment by Lukas November 2022
  • Hello, According to the error, the username or password is entered incorrectly in form. Check it out. Thank you
    in 3par CPG alert Comment by Lukas November 2022
  • Hello, Do the following: su -l lpar2rrd cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./bin/config_check.sh <storage name> > tmp/connection_test_storage.txt ls -ltR /opt/hds/ > tmp/hds_list.txt tar cvhf logs.tar logs tmp/*txt data/<storage name>/log/* /opt/hds/93-06-22/log/* gzip -9 logs.tar Send us…
    in New version Export Tool 2 cannot run as user lpar2rrd ? Comment by Lukas August 2022
  • Hello, su -l lpar2rrd cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir cd /opt/hds/93-06-22 ./runUnix.sh show interval -ip 192.168.255.66 -login <username> <password> echo $? mkdir /tmp/export_tool_data ./runUnix.sh export data -ip 192.168.255.66 -login <username> <password> -outpath /tmp/export_tool_data…
    in New version Export Tool 2 cannot run as user lpar2rrd ? Comment by Lukas August 2022
  • Hello, Send us logs. Note a short problem description in the text field of the upload form. cd /home/lpar2rrd/lpar2rrd # or where is your LPAR2RRD working dir tar cvhf logs.tar logs tmp/*txt tmp/*json tmp/hyperv_* gzip -9 logs.tar Send us logs.tar.gz via https://upload.lpar2rrd.com You might even attach screenshots when it…
    in 9009-22 IBM power9 servers CPU charts missing after 7.40 upgrade Comment by Lukas August 2022
  • Hello, 1. I can see bug in E590 -> CPU -> Total -> (Total tab). It should not be an empty graph. Here is the fix: https://download.stor2rrd.com/patch/7.40/storage.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 1099921 Jun 10 12:37 storage.pl If your web browser…
    in Bug with E590 CPU Total Display Comment by Lukas June 2022
  • Hello, Send us logs su - stor2rrd (lpar2rrd if you are on the appliance) cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/E590/IOSTATS/* data/E790/IOSTATS/* gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
    in Bug with E590 CPU Total Display Comment by Lukas June 2022
  • Hello, It looks a good. Do you see data in GUI? If not, send us logs cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/htc01/IOSTATS/* gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
    in HUS-VM via API Comment by Lukas June 2022
  • Try this modified script https://download.stor2rrd.com/patch/7.30/vspg_apitest.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 9588 Jun 3 16:22 vspg_apitest.pl If your web browser gunzips it automatically then just rename it: mv vspg_apitest.pl.gz vspg_apitest.pl…
    in HUS-VM via API Comment by Lukas June 2022
  • This command (.../ConfigurationManager/v1/objects/storages/730000211918/snmp-settings/instance) does not work. I do not know why. What version stor2rrd do you have? Thank you
    in HUS-VM via API Comment by Lukas June 2022
  • Hello, Sorry. I specified the wrong IP address in the command. Execute these commands # login curl -k -X POST -u <user>:<pass> https://<ip-addr>:23451/ConfigurationManager/v1/objects/storages/<device_id>/sessions -H 'Content-Type:application/json' -H 'Accept: application/json' -H 'Connection: keep-alive' The output will…
    in HUS-VM via API Comment by Lukas June 2022
  • Hello, I'm afraid the API for this storage is not supported. This report says so. { "errorSource" : "/ConfigurationManager/v1/objects/storages/730000211918/snmp-settings/instance", "message" : "The API is not supported for the specified storage system. (URL = v1/objects/storages/730000211918/snmp-settings/instance, HTTP…
    in HUS-VM via API Comment by Lukas June 2022
  • Hello EugeneB, Upgrade to the latest versions https://www.stor2rrd.com/download-static/stor2rrd-7.41-12.tar http://www.xormon.com/download-static/xormon-1.0.4-22.noarch.rpm Summary: Graphs of the volumes -> fixed The Tier section in xormon -> fixed Lists of volumes items are identical (xormon, stor2rrd) -> fixed RAID item…
    in Hitachi VSP-G 'Health status' menu is missing from XORMON Comment by Lukas June 2022
  • Hello, Send us logs from stor2rrd and xormon stor2rrd cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com xormon # replace lpar2rrd user with user home under which XorMon runs cd /home/lpar2rrd/xormon-data…
    in Hitachi VSP-G 'Health status' menu is missing from XORMON Comment by Lukas May 2022
  • Hello Vadim, The problem should be solved in the latest versions (stor2rrd 7.40 and xormon 1.0.4-1). https://stor2rrd.com/download.php https://www.xormon.com/download.php Let us know if problem is resolved after the upgrade. Thank you
    in Hitachi VSP-G 'Health status' menu is missing from XORMON Comment by Lukas April 2022
  • Hello, What version stor2rrd and xormon do you have? Thank you
    in Hitachi VSP-G 'Health status' menu is missing from XORMON Comment by Lukas April 2022
  • Hello Martin, Send us logs and IOSTATS files for affected storage. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/<storagename>/IOSTATS/* gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
    in XP8 VSM Comment by Lukas March 2022
  • Hello Martin I think it should work. Try connection test of the storage su -l stor2rrd cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./bin/config_check.sh <storage name> Thank you
    in XP8 VSM Comment by Lukas March 2022
  • Hello, please upgrade https://www.stor2rrd.com/download-static/stor2rrd-7.31-24.tar after upgrade cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./load.sh Refresh GUI. Do you see capacities for Filesystems? Let us know. Thank you
    in RRD Filesystem usage graphics for Hitachi NAS Comment by Lukas February 2022
  • Hello, Send us current logs and IOSTATS files from affected storage cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/njoerdr/IOSTATS/* gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
    in Missing Volumes and Drives on Synology Comment by Lukas February 2022
  • Hello, please verify username and password are correct. Try this curl command curl -k -H 'content-type: application/json' -H 'Accept: application/json' -H 'Connection: keep-alive' -u <username>:<password> -X GET 'https://<cluster-ip-or-host-name>:8080/platform/latest' if this command is work then change username and…
    in Isilon configration fails Comment by Lukas December 2021
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