Monitoring for HDS AMS arrays - not enough priviledges for stor2rrd account on the array
in SAN
Hello:
Following the documentation (https://www.stor2rrd.com/Hitachi-VSPG-VSP-HUS-AMS-monitoring.htm), I've created 'stor2rrd' account (see attached image) on a Hitachi AMS2500 array (Administrator, View Only) and on the connectivity step it fails with this message:
DMEC002157: You do not have sufficient privileges. Please contact the Account Administrator and confirm your access privileges.
Bellow are the steps and the output from each command:
# auaccountenv -set -uid stor2rrd -authentication
Please input password.
Password:
Unit Name Result
AMS2500 Succeed
The account information has been set successfully.
# auunitref
Name Group Type Construction Connection Type Error Monitoring Communication Type IP Address/Host Name/Device Name
AMS2500 AMS2500 Dual TCP/IP(LAN) Enable Secure <ctl0_IP> <ctl1_IP>
# auunitinfo -unit AMS2500
DMEC002157: You do not have sufficient privileges. Please contact the Account Administrator and confirm your access privileges.
Please input password.
Password:
Unit Name Result
AMS2500 Succeed
The account information has been set successfully.
# auunitref
Name Group Type Construction Connection Type Error Monitoring Communication Type IP Address/Host Name/Device Name
AMS2500 AMS2500 Dual TCP/IP(LAN) Enable Secure <ctl0_IP> <ctl1_IP>
# auunitinfo -unit AMS2500
DMEC002157: You do not have sufficient privileges. Please contact the Account Administrator and confirm your access privileges.
Please advise.
Comments
-
Hi,we see that for the first time. This procedure normally works.Can you contact Hitachi support?
-
Apologies. Double checked my work: the account was defined with "Account Admin (View Only)". Changed that to "Storage Administrator (View Only)" and it works as designed.Thank you very much for your help in this matter.
-
ok, I just highlight in the docu to make it more visible for others
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