Troubleshooting connectivity problems to DataDomain appliance
in EMC
Hello:
I'm trying to connect to a DataDomain appliance, for which I've followed all steps:
- testing the TCP connection over port 22 - OK;
- created stor2rrd user on the appliance (user role) - Done;
- imported the SSH-RSA key inside DataDomain (per instructions) - location: /home/stor2rrd/.ssh/id_rsa.pub ;
- encrypted the password on the server side;
- modified and saved etc/storage-list.cfg file;
Data Domain OS 6.0.2.20-587212
The problem is when I run:
./bin/config_check.sh DataDomain_Alias
response:
=========================
STORAGE: DataDomain_Alias: DATADOMAIN
=========================
TCP connection to "my_IP" on port "22" is ok
ssh -o ConnectTimeout=80 -o StrictHostKeyChecking=no -o PreferredAuthentications=publickey -o SendEnv=no -q stor2rrd@my_IP "system show all"
connection failed!!
The question is this: is there a log that will show me why the connection fails?
Please advise.
Sincerely yours,
Alex H.
I'm trying to connect to a DataDomain appliance, for which I've followed all steps:
- testing the TCP connection over port 22 - OK;
- created stor2rrd user on the appliance (user role) - Done;
- imported the SSH-RSA key inside DataDomain (per instructions) - location: /home/stor2rrd/.ssh/id_rsa.pub ;
- encrypted the password on the server side;
- modified and saved etc/storage-list.cfg file;
Data Domain OS 6.0.2.20-587212
The problem is when I run:
./bin/config_check.sh DataDomain_Alias
response:
=========================
STORAGE: DataDomain_Alias: DATADOMAIN
=========================
TCP connection to "my_IP" on port "22" is ok
ssh -o ConnectTimeout=80 -o StrictHostKeyChecking=no -o PreferredAuthentications=publickey -o SendEnv=no -q stor2rrd@my_IP "system show all"
connection failed!!
The question is this: is there a log that will show me why the connection fails?
Please advise.
Sincerely yours,
Alex H.
Comments
-
STOR2RRD version: 2.30
-
Hi,su - stor2rrdssh stor2rrd@my_IP "system show all"
-
Thanks!
Based on this I was able to determine the cause: the hostname defined inside the public key; once I've changed that to IP, it worked just fine.
Howdy, Stranger!
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