Please support us fix "cmd file does not contain data source files..."

We added a new hitachi e590 cabinet and are currently having the same error as the screenshot. Please support us.


  • send us logs

    Note a short problem description in the text field of the upload form.

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

    tar cvhf logs.tar logs tmp/*txt

    gzip -9 logs.tar

    Send us logs.tar.gz via

  • Dear Pavel,

    First of all, we would like to thank you for your prompt and enthusiastic support.

    We are using Xorux's Solution for the first time so we have very little experience.

    Error appears when we add 01 new Hitachi e590 cabinet to stor2rrd, we have successfully authenticated via REST APT / Report Tool method, but on Volume, Item and pool graphs we do not receive information, we do not know how to proceed. So ask for your help.

    We uploaded log file to link.


  • uncomment this line in lpar2rrd's crontab, wait an hour, reload the web browser then

    #0,5,10,15,20,25,30,35,40,45,50,55 * * * * /home/stor2rrd/stor2rrd/ > /home/stor2rrd/stor2rrd/load_vspgperf.out 2>&1


    0,5,10,15,20,25,30,35,40,45,50,55 * * * * /home/stor2rrd/stor2rrd/ > /home/stor2rrd/stor2rrd/load_vspgperf.out 2>&1

  • Dear Pavel

    Tks your infor, we followed the recommendations and followed the graphic.

  • Good day the team,

    Please close case help us, thank team prompt and enthusiastic support. We will try to fix the problem.

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