I configured a SAN switch but I didn't collect any data

emilio65
emilio65
in SAN
I'm using stor2rrd 1.35-1

I configured in san-list.cfg
SNMP_VERSION=3
10.205.139.17:snmpuser1:BRCD:Fabric_G_OPEN

I get OK in the config_check.sh script
=========================
SWITCH: 10.205.139.17
=========================
Type         : BRCD
DestHost     : 10.205.139.17
Version SNMP : 3
SecName      : snmpuser1
SNMP port    : not defined! Used SNMP default port "161"!
Switch name  : IBM_2498_B40
STATE        : CONNECTED!

I run /opt/stor2rrd/load.sh (it is scheduled each hours)
Each 5 minutes I run /home/stor2rrd/stor2rrd/load_sanperf.sh

In the Log file error.log-10.205.139.17 I can see this errore
Can't use an undefined value as a HASH reference at /home/stor2rrd/stor2rrd/bin/sanperf.pl line 824

After 3 hours I have not any data in stor2rrd

Some one could help me to understand the problem ?

Thanks
Emilio









Comments

  • Pavel
    Pavel
    Hi,

    this is already fixed bug.
    Get this code:

    http://www.stor2rrd.com/download/sanperf.pl.gz
    Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)
    -rwxr-xr-x    1 stor2rrd staff        156968 Mar 14 09:08 bin/sanperf.pl
    If your web browser gunzips it automatically then just rename it: mv sanperf.pl.gz sanperf.pl

    wait 30 minutes or so, it will work then

  • emilio65
    emilio65
    Hi Pavel

    Hi substitute the sanperf.pl file and now in the GUI ->

    HEALTH STATUS

    I can see the switch , but after 1 hour the data is not collected
    (the left menu has not SWITCH item)

    I attach the printscreen with I see

    Suggestion ?
    Thanks
    regards
    Emilio

  • Pavel
    Pavel 
    Send us logs pls. Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd          # or where is your STOR2RRD working dir
find data -exec ls -ld {} \; > tmp/list_data.txt
ps -ef |egrep "2rrd|svc|xiv|ds8|ds5|hus|vspg|netapp|horcm" >> tmp/list_data.txt
tar cvhf logs.tar logs etc tmp/*txt *out # do not miss "h" option in tar
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

  • emilio65
    emilio65
    in the /home/stor2rrd/stor2rrd/logs/error.log I found :

    ed Mar 22 15:00:02 2017: Could not find ports for IBM_2498_B40 in /opt/stor2rrd/data/IBM_2498_B40/PORTS.cfg /opt/stor2rrd/bin/san.pl:252
    Wed Mar 22 15:27:07 2017: Could not find ports for IBM_2498_B40 in /home/stor2rrd/stor2rrd/data/IBM_2498_B40/PORTS.cfg ./bin/san.pl:252
    Wed Mar 22 15:42:15 2017: ./bin/custom_ext.pl timed out after : 600 seconds
    Wed Mar 22 16:00:01 2017: Could not find ports for IBM_2498_B40 in /opt/stor2rrd/data/IBM_2498_B40/PORTS.cfg /opt/stor2rrd/bin/san.pl:252


  • Pavel
    Pavel
    try this:
    su - stor2rrd
    cd /home/stor2rrd/stor2rrd
    ./load.sh html

    Ctrl-F5 in the GUI when it finishes.
    When no change then logs pls.
  • emilio65
    emilio65
    Here the logs.tar.gz as you asked

    Many Thanks
    Emilio
  • Pavel
    Pavel
    Checking logs and I would say you should see switch IBM_2498_B40 now in the GUI
    Ctrl-F5 ...

    If no then this output:
    ls -l /opt/stor2rrd/tmp/menu.txt
    grep IBM_2498_B40 /opt/stor2rrd/tmp/menu.txt



  • emilio65
    emilio65
    The grep command gives an empty output

    IBM_2498_B40 is present in HEALTH STATUS Page but it is
    not presente in the LEFT Menu
    I attach a print screen to show you what appears


  • Pavel
    Pavel
    there is no any prot visible.

    have you configured properly snmpuser?

    userconfig --add snmpuser1 -r user -l 1,128
    userconfig --change snmpuser1 -r user -l 1,128 -h 128 -e no
    Parameter -l says which virtual fabrics can be monitored by this user.
    Example above allows virtual fabrics 1 and 128 for user snmpuser1.


    userconfig --show

    Is working something like this:
    $ snmpwalk -v 3 -u snmpuser1 -n VF:<your_virtual_fabric_ID> <Switch_IP> 1.3.6.1.2.1.1.5
      SNMPv2-MIB::sysName.0 = STRING: SAN_switch_name


  • emilio65
    emilio65
    Pavel
    I'm so sorry but at the moment I cannot continue tests and troubleshutting because
    the SAN Manager has "close" the access to snmp user

    Many Thanks for you collaboration I hope to contact you the next time

    regards
    Emilio
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