I configured a SAN switch but I didn't collect any data

emilio65

I'm using stor2rrd 1.35-1

I configured in san-list.cfg
SNMP_VERSION=3
10.205.139.17:snmpuser1:BRCD:Fabric_G_OPEN

I get OK in the config_check.sh script
=========================
SWITCH: 10.205.139.17
=========================
Type         : BRCD
DestHost     : 10.205.139.17
Version SNMP : 3
SecName      : snmpuser1
SNMP port    : not defined! Used SNMP default port "161"!
Switch name  : IBM_2498_B40
STATE        : CONNECTED!

I run /opt/stor2rrd/load.sh (it is scheduled each hours)
Each 5 minutes I run /home/stor2rrd/stor2rrd/load_sanperf.sh

In the Log file error.log-10.205.139.17 I can see this errore
Can't use an undefined value as a HASH reference at /home/stor2rrd/stor2rrd/bin/sanperf.pl line 824

After 3 hours I have not any data in stor2rrd

Some one could help me to understand the problem ?

Thanks
Emilio

Pavel

Hi,

this is already fixed bug.
Get this code:

http://www.stor2rrd.com/download/sanperf.pl.gz
Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)
-rwxr-xr-x    1 stor2rrd staff        156968 Mar 14 09:08 bin/sanperf.pl
If your web browser gunzips it automatically then just rename it: mv sanperf.pl.gz sanperf.pl

wait 30 minutes or so, it will work then

emilio65

Hi Pavel

Hi substitute the sanperf.pl file and now in the GUI ->

HEALTH STATUS

I can see the switch , but after 1 hour the data is not collected
(the left menu has not SWITCH item)

I attach the printscreen with I see

Suggestion ?
Thanks
regards
Emilio

Pavel

Send us logs pls. Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd          # or where is your STOR2RRD working dir
find data -exec ls -ld {} \; > tmp/list_data.txt
ps -ef |egrep "2rrd|svc|xiv|ds8|ds5|hus|vspg|netapp|horcm" >> tmp/list_data.txt
tar cvhf logs.tar logs etc tmp/*txt *out # do not miss "h" option in tar
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

emilio65

in the /home/stor2rrd/stor2rrd/logs/error.log I found :

ed Mar 22 15:00:02 2017: Could not find ports for IBM_2498_B40 in /opt/stor2rrd/data/IBM_2498_B40/PORTS.cfg /opt/stor2rrd/bin/san.pl:252
Wed Mar 22 15:27:07 2017: Could not find ports for IBM_2498_B40 in /home/stor2rrd/stor2rrd/data/IBM_2498_B40/PORTS.cfg ./bin/san.pl:252
Wed Mar 22 15:42:15 2017: ./bin/custom_ext.pl timed out after : 600 seconds
Wed Mar 22 16:00:01 2017: Could not find ports for IBM_2498_B40 in /opt/stor2rrd/data/IBM_2498_B40/PORTS.cfg /opt/stor2rrd/bin/san.pl:252

Pavel

try this:
su - stor2rrd
cd /home/stor2rrd/stor2rrd
./load.sh html

Ctrl-F5 in the GUI when it finishes.
When no change then logs pls.

emilio65

Here the logs.tar.gz as you asked

Many Thanks
Emilio

Pavel

Checking logs and I would say you should see switch IBM_2498_B40 now in the GUI
Ctrl-F5 ...

If no then this output:
ls -l /opt/stor2rrd/tmp/menu.txt
grep IBM_2498_B40 /opt/stor2rrd/tmp/menu.txt

emilio65

The grep command gives an empty output

IBM_2498_B40 is present in HEALTH STATUS Page but it is
not presente in the LEFT Menu
I attach a print screen to show you what appears

Pavel

there is no any prot visible.

have you configured properly snmpuser?

userconfig --add snmpuser1 -r user -l 1,128
userconfig --change snmpuser1 -r user -l 1,128 -h 128 -e no
Parameter -l says which virtual fabrics can be monitored by this user.
Example above allows virtual fabrics 1 and 128 for user snmpuser1.


userconfig --show

Is working something like this:
$ snmpwalk -v 3 -u snmpuser1 -n VF:<your_virtual_fabric_ID> <Switch_IP> 1.3.6.1.2.1.1.5
  SNMPv2-MIB::sysName.0 = STRING: SAN_switch_name

emilio65

Pavel
I'm so sorry but at the moment I cannot continue tests and troubleshutting because
the SAN Manager has "close" the access to snmp user

Many Thanks for you collaboration I hope to contact you the next time

regards
Emilio