SAN - CISCO - Error Graph Data - interface "fcip"

luksrage
luksrage
in SAN
Hi,

I need help, my switch is not graphing, field: "Data", follow logs:

Thu Sep 27 13:46:46 2018: SW545:Data:SW545:san_data_sum_in:1: Could not find portfcip104 file: /home/lpar2rrd/stor2rrd/data/SW545/portfcip104.rrd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:1325 
Thu Sep 27 13:46:46 2018: SW545:Data:SW545:san_data_sum_in:1: Could not find portfcip103 file: /home/lpar2rrd/stor2rrd/data/SW545/portfcip103.rrd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:1325 
Thu Sep 27 13:46:46 2018: SW545:Data:SW545:san_data_sum_in:1: Could not find portfcip102 file: /home/lpar2rrd/stor2rrd/data/SW545/portfcip102.rrd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:1325 
Thu Sep 27 13:46:46 2018: SW545:Data:SW545:san_data_sum_in:1: Could not find portfcip101 file: /home/lpar2rrd/stor2rrd/data/SW545/portfcip101.rrd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:1325 
Thu Sep 27 13:46:46 2018: SW545:Data:SW545:san_data_sum_in:1: Could not find portfcip12 file: /home/lpar2rrd/stor2rrd/data/SW545/portfcip12.rrd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:1325 
Thu Sep 27 13:46:46 2018: SW545:Data:SW545:san_data_sum_in:1: Could not find portfcip11 file: /home/lpar2rrd/stor2rrd/data/SW545/portfcip11.rrd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:1325 
Thu Sep 27 13:46:46 2018: SW545:Data:SW545:san_data_sum_in:1: Could not find portfcip2 file: /home/lpar2rrd/stor2rrd/data/SW545/portfcip2.rrd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:1325 
Thu Sep 27 13:46:46 2018: SW545:Data:SW545:san_data_sum_in:1: Could not find portfcip1 file: /home/lpar2rrd/stor2rrd/data/SW545/portfcip1.rrd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:1325 

Ty,
Lucas Oliveira

Comments

  • Karel
    Karel
    Hi Lucas,

    we would need the full set of logs.

    Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs.tar logs etc tmp/*txt
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com
You might even attach screenshots when it helps in understanding of the issue.

    Thanks.
  • luksrage
    luksrage
    Hi Karel,

    Sended logs!!
  • Karel
    Karel
    Hi Lucas.

    we have sent you a fix by email on monday. Do you received that email?
  • luksrage
    luksrage
    Hi Karel,

    I'm not received this email. Could you sended again?

    Ty,
  • Karel
    Karel
    Hi Lucas,

    email with the hotfix is probably also in your spam box.
    Here it is:

    http://download.stor2rrd.com/patch/detail-graph-cgi.pl.gz
    Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)
    -rwxr-xr-x 1 stor2rrd stor2rrd 383544  1. Oct 16.03 detail-graph-cgi.pl
    If your web browser gunzips it automatically then just rename it: mv detail-graph-cgi.pl.gz detail-graph-cgi.pl

    After than, refresh GUI (ctrl+F5).
    Let us know, if that helped, thanks. 
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