VIOS being removed

saffer

Hi,
Got this weird issue. My environment has been working nicely, then all of a sudden a large number of my VIOS were moved into removed.
I had this problem previously with two, and followed a procedure to fix it, but it now seems very odd, that this is happening again on a to frequent basis.

Any thoughts on this.
regards

jan_dvorak

Hi,

Send us your logs. It is the easiest way is to debug it.

cd /home/lpar2rrd/lpar2rrd; #or where is your LPAR2RRD working directory
ls -l data/*/*/*.rrm > tmp/o.txt;
tar cvhf logs.tar logs tmp;
gzip -9 logs.tar;

Send us the logs.tar.gz via upload https://upload.lpar2rrd.com/

I'll reply to your e-mail address then.

Regards,
Jan Dvořák

saffer

Logs have been uploaded.

Thanx

saffer

Thanx. That fixed the issue. 
I put this down to the updates we did on VIOS2 as we were previously on a very old release.

jan_dvorak

Fantastic. I will put there a solution for others' information.

There are some issues with vioses.

Error 500:Unknown internal error.: Error occurred while querying for VirtualMediaRepository from VIOS vios_id2 with ID 2 in System 1111-A1A*111A1AA -  Unable to connect to Database
at https://hmc_ip:12443/rest/api/uom/ManagedSystem/system_uid/VirtualIOServer

We've seen this issue a few times and this is what resolved it.

http://www-01.ibm.com/support/docview.wss?uid=isg3T1024482

There are also some performance providers problems on some vioses (stuck? maybe restart them?).

Rest API       2020-03-11 10:41:49: Finished downloading data rest API system_uid
 "Msg":   "Perfprovider may be busy or unavailable" 

https://www.ibm.com/support/pages/hmc-error-perfprovider-may-be-busy-or-unavailable-when-trying-view-vios-performance-monitoring-data