[VMAX] no data yet: cmd file does not contain data source files - Disk Group

luksrage

Hi Support,

Can you help me? 
Here is the fault displayed on the Disk Group chart:
Mon Nov 26 09:26:47 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-w.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:26:47 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-w.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:26:46 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-d.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:26:46 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-d.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:20:47 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-w.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:20:47 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-w.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:20:47 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-d.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:20:47 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-d.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
 /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:646 

Ty, 
Lucas Oliveira

Karel

Hi Lucas,

we would need logs.

Send us logs pls. 

Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs.tar logs etc tmp/*txt
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

luksrage

Hi Pavel,

logs sended!

"Your files have been uploaded."

rsobota

Hello, 
I have similar problem with EMC CX4

Regards,
Roman

Karel

Hello Roman,

Send us logs pls. 
Note a short problem description and the alias of the affected storage in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs.tar logs tmp/*txt
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

rsobota

Hello,
I upload logs, problem is on EMC CX4 storage, alias CX4-B133. When I try see volume detail like IO, resp time etc. I see error>
Could not find volume file: /home/lpar2rrd/stor2rrd/data/CX4-B113/VOLUME/1.rrd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4356

Regards,
Roman