Custom Group empty (2.40/SAN/BNA)

Hexxer

Hi,

i installed it from scratch (free version) and it works great with BNA. All ports ar shown and so on.
BUT: I try to build a custom group. One Switch, 2 Ports...thats it. Save, wait......

Port itself get data. If i try to load the custom group the page went empty. Only the custom group name ist display. No graphs, nothing. 

Any ideas? Its a red hat and, as i say, if i look at the ports under the switch everything is fine.
I try reboots, reload, Chrome, FF, IE . 

regards

Hexxer

Courious. On an other install from a friend (other location) i can click the custom groups. Here i cant. I can click "Config" and all the other things in the menu, but "ISL" did not work. 
Name dosent care, all other names/groups did also not work. 

Pavel

Hi,

we see the problem and can reproduce it at us (sqares used for alias cause a problem).

We will provide you a fix today/tomorrow ...

Hexxer

Sound pretty good. Thanks

An updates older version are working pretty good after the update. Guess "some" old file need for this ^^

Pavel

1. Install this patch

Download the patch file, untar it and install as the owner of STOR2RRD installation:
Download link: http://download.stor2rrd.com/patch/stor2rrd-2.40-04.tar

su - stor2rrd
tar xvf stor2rrd-2.40-04.tar
cd stor2rrd-2.40-04
./install.sh

cd /home/stor2rrd/stor2rrd
./load.sh

refresh the GUI when it finishes (Ctrl-F5)

2. edit etc/web_config/custom_groups.cfg  and either remove all lines which contain squares [] or place in front of them backslash like in this example:

SANPORT:.*BNA.*:2-0 \[ISL_brocade01-BNA_2_0\]:group1

./load.sh custom

Ctrk-F5 in the GUI

Hexxer

Will do this tomorrow. Thx

Hexxer

Here we go. It works. Problm is gone.
Regards

Hexxer

Just a question after a while. After some month i cant set custom groups. Is that right so? 

VOLUME:sys1:00\:70\:74:clusterX

VOLUME:sys1:00\:70\:75:clusterX

VOLUME:sys2:00\:70\:74:clusterX

VOLUME:sys2:00\:70\:75:clusterX

The custom group is empty. SAN works perfect with custom groups. Its hitachi

Pavel

format looks good, any error during

./load.sh custom

Hexxer

Looks like...Custom did not see the custom group. Sorry for blanking. F2 = Custom_Group2. Then comes a group ending with **00. No line from the Custom group with the luns. 

creating custom: ****-F2:loss_sync:w

creating custom: ****-F2:loss_sync:m

creating custom: ****-F2:loss_sync:y

creating custom: ****-F2:loss_sync-trend:y

Finished       : Wed May 27 07:13:42 2020, run time: 0 secs

start time html: Wed May 27 07:13:42 CEST 2020

installing WWW : install-html.sh

Pavel

Send us logs.
Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

tar cvhf logs.tar logs tmp/*txt etc/web_config/custom_groups.cfg

gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com