Volumes TOP blank

JohnHerbert

Hi I am new to stor2rrd and installed in to monitor a lot of arrays.
 Right now I have 7 netapp cdot arrays defined but there is nothing in the Volumes TOP screen except Volume top has not been created. Any Ideas why this might be?

Pavel

Hi,

connection issue?

Does it pass this check?

./bin/config_check.sh <storage name>

Check logs/error.log-<storage name>

If you go nowhere then send us logs and details to https://upload.stor2rrd.com

JohnHerbert

Yes it passes the test.
The rest are populated with data but I get nothing in the Volumes Top Screen

JohnHerbert

print() on closed filehandle DATA at ./bin/top.pl line 359. is the msg I see in the log

Pavel

Can you try this code? It will say more about this error.

http://www.stor2rrd.com/download/top.pl.gz

Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)

-rwxrwxr-x 1 stor2rrd stor2rrd 84903 Oct 17 17:35 bin/top.pl

If your web browser gunzips it automatically then just rename it: mv top.pl.gz top.pl
Assure that file size is same as above listed one

cd /home/stor2rrd/stor2rrd/

. etc/stor2rrd.cfg
$PERL $BINDIR/top.pl

JohnHerbert

here are the last 4 lines of the error.log after new top.pl
Wed Oct 17 13:18:22 2018: wl1-nas01 FILE /home/stor2rrd/stor2rrd/data/wl1-nas01/HOST/hosts.cfg does not exist : No such file or directory ./bin/top.pl:1311
Wed Oct 17 13:18:22 2018: wl1-nas01 FILE /home/stor2rrd/stor2rrd/data/wl1-nas01/HOST/hosts.cfg does not exist : No such file or directory ./bin/top.pl:1311
Wed Oct 17 13:18:22 2018: Can't open /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-m.html : Permission denied ./bin/top.pl:358
Can't return outside a subroutine at ./bin/top.pl line 358.

Pavel

ls -l /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-m.html

ls -ld /home/stor2rrd/stor2rrd/www

it shoudl be owned by lpar2rrd

JohnHerbert

hhmm don't have lpar2rdd loaded yet so the report will be blank til then?

Pavel

sorry, meant that it shoudl be owned by stor2rrd (lpar2rrd in case you use our Virtual Appliance)

how does look that output?

ls -l /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-m.html

ls -ld /home/stor2rrd/stor2rrd/www

JohnHerbert

I looked that file does no exist

Pavel

ok, and this:

ls -ld /home/stor2rrd/stor2rrd/www

JohnHerbert

I cdrwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:11 bp2-nas05
-rwxr-xr-x 1 apache   apache      680 Oct 12 14:05 cpu.html
drwxr-xr-x 7 stor2rrd stor2rrd    284 Sep 21 02:30 css
-rwxr-xr-x 1 apache   apache     4483 Oct 12 14:05 dashboard.html
-rwxr-xr-x 1 apache   apache     4837 Oct 12 14:05 error.png
-rwxr-xr-x 1 apache   apache     1150 Oct 12 14:05 favicon.ico
-rwxr-xr-x 1 apache   apache     2226 Oct 12 14:05 glob-hosts-top.html
-rwxr-xr-x 1 apache   apache     2228 Oct 12 14:05 glob-volumes-top.html
-rw-r--r-- 1 stor2rrd stor2rrd  19030 Oct 17 13:18 glob-VOLUME-top-avrg-d.csv
-rw-r--r-- 1 stor2rrd stor2rrd 197426 Oct 17 13:18 glob-VOLUME-top-avrg-d.html
-rw-r--r-- 1 stor2rrd stor2rrd  19105 Oct 17 13:18 glob-VOLUME-top-avrg-m.csv
-rw-r--r-- 1 stor2rrd stor2rrd 197521 Oct 17 13:18 glob-VOLUME-top-avrg-m.html
-rw-r--r-- 1 stor2rrd stor2rrd  19012 Oct 17 13:18 glob-VOLUME-top-avrg-w.csv
-rw-r--r-- 1 stor2rrd stor2rrd 197426 Oct 17 13:18 glob-VOLUME-top-avrg-w.html
-rw-r--r-- 1 stor2rrd stor2rrd  19703 Oct 17 13:18 glob-VOLUME-top-max-d.csv
-rw-r--r-- 1 stor2rrd stor2rrd 198098 Oct 17 13:18 glob-VOLUME-top-max-d.html
-rw-r--r-- 1 stor2rrd stor2rrd  19621 Oct 17 14:09 glob-VOLUME-top-max-m.csv
-rw-r--r-- 1 stor2rrd stor2rrd 198034 Oct 17 14:10 glob-VOLUME-top-max-m.html
-rw-r--r-- 1 stor2rrd stor2rrd  19621 Oct 17 13:18 glob-VOLUME-top-max-w.csv
-rw-r--r-- 1 stor2rrd stor2rrd 198034 Oct 17 13:18 glob-VOLUME-top-max-w.html
opied the -w files to the -m just to create them here is the partial output from ls -ld

JohnHerbert

i and c on first line should be at bottom

Pavel

no, no, ok, 3rd time already asking for the same.

I need exactly this output, nothing else, just copy & paste it pls.

ls -ld /home/stor2rrd/stor2rrd/www

thanks.

Pavel

ok, I see above something odd.

all files here must be owned by stor2rrd! not by apache user.

JohnHerbert

-rwxr-xr-x 1 stor2rrd stor2rrd    686 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/acl_error.png
-rwxr-xr-x 1 stor2rrd stor2rrd    192 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/beta-notice.html
drwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/bp2-nas01
drwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/bp2-nas02
drwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/bp2-nas03
drwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/bp2-nas04
drwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/bp2-nas05
-rwxr-xr-x 1 stor2rrd stor2rrd    680 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/cpu.html
drwxr-xr-x 7 stor2rrd stor2rrd    284 Sep 21 02:30 /home/stor2rrd/stor2rrd/www/css
-rwxr-xr-x 1 stor2rrd stor2rrd   4483 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/dashboard.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4837 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/error.png
-rwxr-xr-x 1 stor2rrd stor2rrd   1150 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/favicon.ico
-rwxr-xr-x 1 stor2rrd stor2rrd   2226 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/glob-hosts-top.html
-rwxr-xr-x 1 stor2rrd stor2rrd   2228 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/glob-volumes-top.html
-rw-r--r-- 1 stor2rrd stor2rrd  19030 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-avrg-d.csv
-rw-r--r-- 1 stor2rrd stor2rrd 197426 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-avrg-d.html
-rw-r--r-- 1 stor2rrd stor2rrd  19105 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-avrg-m.csv
-rw-r--r-- 1 stor2rrd stor2rrd 197521 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-avrg-m.html
-rw-r--r-- 1 stor2rrd stor2rrd  19012 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-avrg-w.csv
-rw-r--r-- 1 stor2rrd stor2rrd 197426 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-avrg-w.html
-rw-r--r-- 1 stor2rrd stor2rrd  19703 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-d.csv
-rw-r--r-- 1 stor2rrd stor2rrd 198098 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-d.html
-rw-r--r-- 1 stor2rrd stor2rrd  19621 Oct 17 14:09 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-m.csv
-rw-r--r-- 1 stor2rrd stor2rrd 198034 Oct 17 14:10 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-m.html
-rw-r--r-- 1 stor2rrd stor2rrd  19621 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-w.csv
-rw-r--r-- 1 stor2rrd stor2rrd 198034 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-w.html
-rwxr-xr-x 1 stor2rrd stor2rrd   2462 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/gui-help.html
-rw-r--r-- 1 stor2rrd stor2rrd    195 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/heatmap.html
-rw-r--r-- 1 stor2rrd stor2rrd  12650 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/heatmap-pool.html
-rw-r--r-- 1 stor2rrd stor2rrd  38159 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/heatmap-volume.html
-rwxr-xr-x 1 stor2rrd stor2rrd   1008 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/help.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4283 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-3PAR.html
-rwxr-xr-x 1 stor2rrd stor2rrd   2973 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-CEPH.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4283 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-COMPELLENT.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4529 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-DATACORE.html
-rwxr-xr-x 1 stor2rrd stor2rrd   3239 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-DATADOMAIN-v5.html
-rwxr-xr-x 1 stor2rrd stor2rrd   3576 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-DATADOMAIN-v6.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4649 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-DOTHILL.html
-rwxr-xr-x 1 stor2rrd stor2rrd   3503 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-DS5K-v1.html
-rwxr-xr-x 1 stor2rrd stor2rrd   3746 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-DS5K-v2.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4178 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-ETERNUS.html
-rwxr-xr-x 1 stor2rrd stor2rrd   6169 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports.html
-rwxr-xr-x 1 stor2rrd stor2rrd   5093 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-HUS.html

i did a chown stor2rrd:stor2rrd still no change to the output

JohnHerbert

i did rerun the load.sh script

Pavel

again

ls -ld /home/stor2rrd/stor2rrd/www

Pavel

I need ls -ld, not ls -l as you providing all the time

JohnHerbert

[stor2rrd@bp2-stor01-l002 www]$ ls -ld /home/stor2rrd/stor2rrd/www/*
-rwxr-xr-x 1 stor2rrd stor2rrd    686 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/acl_error.png
-rwxr-xr-x 1 stor2rrd stor2rrd    192 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/beta-notice.html
drwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/bp2-nas01
drwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/bp2-nas02
drwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/bp2-nas03
drwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/bp2-nas04
drwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/bp2-nas05
-rwxr-xr-x 1 stor2rrd stor2rrd    680 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/cpu.html
drwxr-xr-x 7 stor2rrd stor2rrd    284 Sep 21 02:30 /home/stor2rrd/stor2rrd/www/css
-rwxr-xr-x 1 stor2rrd stor2rrd   4483 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/dashboard.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4837 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/error.png
-rwxr-xr-x 1 stor2rrd stor2rrd   1150 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/favicon.ico
-rwxr-xr-x 1 stor2rrd stor2rrd   2226 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/glob-hosts-top.html
-rwxr-xr-x 1 stor2rrd stor2rrd   2228 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/glob-volumes-top.html
-rw-r--r-- 1 stor2rrd stor2rrd  19030 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-avrg-d.csv
-rw-r--r-- 1 stor2rrd stor2rrd 197426 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-avrg-d.html
-rw-r--r-- 1 stor2rrd stor2rrd  19105 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-avrg-m.csv
-rw-r--r-- 1 stor2rrd stor2rrd 197521 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-avrg-m.html
-rw-r--r-- 1 stor2rrd stor2rrd  19012 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-avrg-w.csv
-rw-r--r-- 1 stor2rrd stor2rrd 197426 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-avrg-w.html
-rw-r--r-- 1 stor2rrd stor2rrd  19703 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-d.csv
-rw-r--r-- 1 stor2rrd stor2rrd 198098 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-d.html
-rw-r--r-- 1 stor2rrd stor2rrd  19621 Oct 17 14:09 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-m.csv
-rw-r--r-- 1 stor2rrd stor2rrd 198034 Oct 17 14:10 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-m.html
-rw-r--r-- 1 stor2rrd stor2rrd  19621 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-w.csv
-rw-r--r-- 1 stor2rrd stor2rrd 198034 Oct 17 13:18 /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-w.html
-rwxr-xr-x 1 stor2rrd stor2rrd   2462 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/gui-help.html
-rw-r--r-- 1 stor2rrd stor2rrd    195 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/heatmap.html
-rw-r--r-- 1 stor2rrd stor2rrd  12650 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/heatmap-pool.html
-rw-r--r-- 1 stor2rrd stor2rrd  38159 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/heatmap-volume.html
-rwxr-xr-x 1 stor2rrd stor2rrd   1008 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/help.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4283 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-3PAR.html
-rwxr-xr-x 1 stor2rrd stor2rrd   2973 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-CEPH.html
-rwxr-xr-x 1 stor2rrd stor2rrd   5093 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-HUS.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4283 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-INFINIBOX.html
-rwxr-xr-x 1 stor2rrd stor2rrd   2944 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-ISILON.html
-rwxr-xr-x 1 stor2rrd stor2rrd   3182 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-LAN.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4296 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-NETAPP.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4200 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-NIMBLE.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4529 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-OCEANSTOR.html
-rwxr-xr-x 1 stor2rrd stor2rrd   3293 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-PUREBLADE.html
-rwxr-xr-x 1 stor2rrd stor2rrd   4000 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/hist_reports-PURE.html
-rwxr-xr-x 1 stor2rrd stor2rrd   3501 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/index.html
-rwxr-xr-x 1 stor2rrd stor2rrd    369 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/index_old.html
drwxr-xr-x 2 stor2rrd stor2rrd     40 Sep 21 02:30 /home/stor2rrd/stor2rrd/www/jquery
-rwxr-xr-x 1 stor2rrd stor2rrd  10000 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/logo-lpar2rrd.png
-rwxr-xr-x 1 stor2rrd stor2rrd   2646 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/logo-stor2rrd-42.png
-rwxr-xr-x 1 stor2rrd stor2rrd   8688 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/lpar2rrd-logo.png
-rwxr-xr-x 1 stor2rrd stor2rrd    546 Oct 10 13:19 /home/stor2rrd/stor2rrd/www/menu_default.txt
-rwxr-xr-x 1 stor2rrd stor2rrd    392 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/menuframe.html
drwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/mu2-nas01
-rwxr-xr-x 1 stor2rrd stor2rrd   3056 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/no-data.png
-rwxr-xr-x 1 stor2rrd stor2rrd    355 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/noscript.html
-rwxr-xr-x 1 stor2rrd stor2rrd   1178 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/not_implemented.html
-rwxr-xr-x 1 stor2rrd stor2rrd    358 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/right_all.html
-rwxr-xr-x 1 stor2rrd stor2rrd     39 Oct 10 13:19 /home/stor2rrd/stor2rrd/www/robots.txt
-rwxr-xr-x 1 stor2rrd stor2rrd    129 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/test.html
-rwxr-xr-x 1 stor2rrd stor2rrd    967 Oct 10 13:19 /home/stor2rrd/stor2rrd/www/top.src
-rwxr-xr-x 1 stor2rrd stor2rrd    821 Oct 12 14:05 /home/stor2rrd/stor2rrd/www/wipecookies.html
drwxr-xr-x 9 stor2rrd stor2rrd    252 Oct 17 14:30 /home/stor2rrd/stor2rrd/www/wl1-nas01
-rwxr-xr-x 1 stor2rrd stor2rrd  26911 Oct 10 13:19 /home/stor2rrd/stor2rrd/www/y-def.jpg
[stor2rrd@bp2-stor01-l002 www]$

Pavel

no no, exactly this, no wildcard at the end, just copy&paste, nothing else

ls -ld /home/stor2rrd/stor2rrd/www/

JohnHerbert

[stor2rrd@bp2-stor01-l002 www]$ ls -ld /home/stor2rrd/stor2rrd/www
drwxrwxrwx 11 stor2rrd stor2rrd 4096 Oct 17 14:10 /home/stor2rrd/stor2rrd/www

JohnHerbert

[stor2rrd@bp2-stor01-l002 www]$ ls -ld /home/stor2rrd/stor2rrd/www/
drwxrwxrwx 11 stor2rrd stor2rrd 4096 Oct 17 14:10 /home/stor2rrd/stor2rrd/www/

Pavel

ok, if you run it under stor2rrd user then it will work now.

777 right is not necessary 755 is fine.

how happened that some files have been owned by apache user?

just trying figure out why it happen and prevent it.

to be on the safe side under root:

cd /home/stor2rrd/stor2rrd

rm logs/error-cgi.log

chown -R stor2rrd .

JohnHerbert

does the top report run at a certain time of day or anytime you run the load.sh cause i have run that every change we made and nothing in the Volumes TOP as shown in the snippit above!

Pavel

cd /home/stor2rrd/stor2rrd/

. etc/stor2rrd.cfg
$PERL $BINDIR/top.pl

JohnHerbert

that loaded it thanks for the help!!!