EMC VMAX does not appear in the HEALTH STATUS, but monitors performance normally.

Danilo

HI,

Can you help me with a problem? I thank you all for any help!

I have a VMAX20K configured on the LPAR2RRD, I already collect performance information normally. But I noticed that when we have hardware failure (disks, battery, power supply) no error is displayed in the HEALTH STATUS, then I noticed that it is not even in the HEALTH STATUS menu, it is only in the Storage panel.

Can you help me add it to HEALTH STATUS and validate why it does not display hardware errors?

Remembering that I normally monitor performance, I have no connectivity or access problems.

Pavel

Hi,

unfortunatelly through REST API we use there is no way to get health status for VMAX
http://www.stor2rrd.com/healthstatus.htm?1.4.19

On the other hand each VMAX should have call home implemented, it is an enterprise storage ... EMC should know the problem the first if it is happen there.

Danilo

Many thanks for your quick return!

Yes, EMC has monitoring .. but since we use the tool to monitor centrally, it would be great to have this feature for VMAX.

Danilo

I have a case similar to 3PAR environments, it appears on the panel but does not alert when a burned disk is the same as VMAX?

Tks!

Pavel

As I said, VMAX does not provide HW status throught API we use. It is all.
3PAR provides HW status through API we use.

Pavel

regarding 3PAR alerting, have you set emailing as per http://www.stor2rrd.com/alerting-event.html?1.4.21 ?