No SVC data displayed

Zoltan

Hi,

since saturday, we have no data displayed for one of our SVC. I can see the following messages in  error.log-stsvc10 file:

ERROR   - svcconfig.pl: svcconfig.pl: ERROR: Cannot get time from XML file /opt/serviced/volumes/stor2rrd/data/stsvc10/svc.config.cron.xml_78DMTH0. Exiting.

 - Return code: 1

What could be the problem?

BR,
Zoltan

Pavel

Hi,

what is your product version?

Zoltan

stor2rrd 2.10
SVC 7.8.1.3

Pavel

logs pls

Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
ps -ef |egrep "2rrd" > tmp/ps_log.txt
tar cvhf logs.tar logs etc tmp/*txt
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

Zoltan

I think I found the problem. It seems, that the dumps partition of the SVC config node was full. This means it could not create this config file in the evening. After I deleted some old dump files, it was able to create a non-zero file. After that, it started to display values in stor2rrd.

The problem is, that SVC does not send any alert, if this happens, so it is very hard to find out the reason.