missing OS Agent data in Xormon NG 1.8

mmcgeary

We're starting our rollout of Xormon NG and in our testing so far, the OS agent stats are not showing up for the select systems that we've added. The only OS data showing up is filesystem related (space utilization, multipath, etc). None of the CPU, job, memory, paging, SAN, LAN stats show up.

Agents are version 8.0 and have been installed and running for 24 hours, so it's not an early data collection issue.

Any guidance on how to fix this? We have a number of key systems that need that OS agent data for us to cut over to NG from the old lpar2rrd.

Thanks,

mmcgeary

Sorry, forgot to mention that these are AIX systems, not Linux. AIX version is 7.2 TL5

Pavel

make sure you use XorMon NG 1.8.0 (it was released recently)

if, so, send us logs and some screenshot to document there is no OS agent graphs for some LPAR

UI --> settings --> Logs --> support logs: follow the form

Send us generated file via https://upload.xormon.com

Note a reference pls.

mmcgeary

uploaded under my email account. Thanks Pavel.

spbaeta

Hi! We are having the same exact issue here. Some help would be appreciated. We are using lpar2rrd without issues and we are also trying Xormon. But No OS Agent graphs are being displayed for all LPARs. All agent tabs look like this (HMC related data works fine, though) :

We are using Xormon 1.8 and all agents were updated to 8.0. But we tried Xormon a few months ago and the same behavior was happening.

I also uploaded the logs under my e-mail account.

Best Regards,

Sergio.

mmcgeary

This is blocking our migration to xormon-ng, any assistance would be appreciated.

Thanks

Pavel

Sergio , contact us via support at xorux dot com, we would need some logs