Netapp FAS monitoring - not showing health warning

erick_noleto

Hi guys.

I'm monitoring a small number os storage and Xormon NG is giving health alerts normally, but one storage, a Netapp FAS, got health warning on it (started yesterday), Xormon NG is getting information from it (last health check a while ago) still Xormon NG is showing it as health, it got a broken disk.

I don't know where to start to look at to fix it, if Xormon can talk to it why it's not getting the correct health status and the warning message from it?

Jirka

Hi Erick,

we get health status via REST API, if it says OK we show OK in Health Status page.

Maybe there is some info on broken disk in /api/storage/disks path, we can hardly test it as we have only Netapp simulator available for development.

is that disk in your storage still broken, or did you replace it already?

I'll need some REST API dump to see what the storage sends about it, would you help us?

Use the real USERNAME and NETAPP_HOST in the following command (you'll be asked for password):

curl -k -u USERNAME 'https://NETAPP_HOST/api/storage/disks?fields=*' -o netapp_disks.json

tar cvzf netapp-disks.tar.gz netapp_disks.json

Send us netapp-disks.tar.gz via https://upload.xormon.com

erick_noleto

Hi Jirka,

The health alert is gone... And I don't know why... I'm going to keep an eye for it and if it happens again I'll come back to this post here.

Thanks a lot for your assistance, have a nice day!