After upgrade to 1.35

pilutak

Hi,

After I upgraded stor2rrd from 1.31.1 to 1.35, it stopped collecting data from our storage?.

Do you have any easy fix to the issues?

Pavel

Hi,

what storage is it?

Send us logs pls. Pls note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd          # or where is your STOR2RRD working dir
find data -exec ls -ld {} \; > tmp/list_data.txt
ps -ef |egrep "2rrd|svc|xiv|ds8|ds5|hus|vspg|netapp|horcm" >> tmp/list_data.txt
tar cvhf logs.tar logs etc tmp/*txt tmp/*out # do not miss "h" option in tar
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.co

pilutak

update -- error log entry

svcconfig.pl: svcconfig.pl: ERROR: Cannot get time from XML file /home/stor2rrd/stor2rrd/data/STORWISE/svc.config.cron.xml_
- svcconfig.pl: Get time "2016/11/16 01:00:09 WGT" failed. Unknown time format.

Pavel

Perl library is not able to transform time from some TZ, your one (WGT) seems to be also affected.

Use this code as a workaroud, I have manually added your TZ there.

http://www.stor2rrd.com/download/svcconfig.pl.gz
Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)
-rw-rw-r--    1 lpar2rrd staff         58079 Nov 21 15:12 bin/svcconfig.pl
If your web browser gunzips it automatically then just rename it: mv svcconfig.pl.gz svcconfig.pl

kill all running svcperf processes.

pilutak

great thx.

owlmind

We've got same issue with TZ  ALMT

Pavel

ok, download above svcconfig.pl, we have included ALMT zone in the workaround